Pflugerville, TX *****
903-***-**** – Cell Phone
Ranell Williams
Objective To join a positive environment within an organization that offers diverse career responsibilities with steady yet rapid growth in all areas.
Skills/Abilities Energetic, out-going, strong organizational and interpersonal skills; bringing a blend of corporate professionalism and service-oriented attitude. Proficient using laptop computers, Lotus Notes suites, Windows 7, Microsoft Office suites, Adobe, extensive internet research and use.
Professional Background
Manpower, Austin, TX (2011)
Remote Global Administrative Assistant at IBM (temporary)
This assignment was an excellent footing to re-enter the sales force and provide administrative assistance to fifteen IBM sales professionals with a wide variety of duties, expectations and personalities. The primary services I rendered include extensive calendaring, and ensuring all administrative duties were maintained through providing an effective daily roadmap which included one on ones as needed. The bonus I received from this assignment was the pleasant rapport and receptivity of each of my clients which became the jewel of the time spent at IBM.
Administrative Assistant to HR Dpt., Samsung SARC (temporary)
Performed generic administrative duties, filing, scanning, powerpoint, research for telecommunications/web service needs.
USFoodService, Garland, TX (2007 – 2009)
Healthcare Specialist
Principal functions were to work in the field with Territory Managers, Healthcare Account Managers and Healthcare customers providing the products, services, and support needed to increase both total sales and gross profit to Healthcare Institutions and gain new business. Sold Cygnet menu System and Tray Trakker software to existing and new accounts. Trained customers using Cygnet Menus and Tray Trakker in its proper use. Reviewed and sampled new products for Healthcare and made recommendations to Purchasing Department. Assisted in training and workshops for Sales Force. Maintained excellent customer relationships with accounts and resolved any complaints regarding food or services. Met or exceeded established sales goals.
Crescent Processing Company, Dallas,TX (2007)
Independent Regional Manager, outside Sales
Established rapport with clients. Presented face to face sales presentations with merchants using a laptop computer provided by Crescent Processing Co. Effectively communicated benefits of products to Merchant. Negotiated rates and terms to benefit Merchant and Crescent Processing. Overcame objections and reinforced benefits of products to Merchant which resulted in closed and confirmed sales. Completed electronic applications on behalf of Merchants using the laptop computer. Generated referrals, leads and appointments from cold calls and from satisfied clients. Uploaded electronic applications and related documentations from the laptop computer via the internet to headquarters. Tenacious follow-up calls to potential clients resulting in closed sales. Met or exceeded established sales goals.
Self / Texoma Wellness Center (2006-2007)
Entrepreneur/Massage Therapist/Chiropractic Assistant
Made sales calls to schedule patients/clients, performed patient intake and related patient care/therapies. Called scheduled patients with reminder for next day’s appointment.
Gainesville Title Co., Inc., Gainesville, TX (2006)
Assistant to President/Escrow/Closing Agent
Professionally interacted with clients, real estate agents, courthouse personnel, tax assessor staff and attorneys in person and via phone. Initiated files of requests for title work, receipted contracts, escrow checks, researched tax records, ordered tax certificates, logged tax certificates, maintained client files, generated various status reports, facilitated wiring of monies, scheduled, maintained flow of files, assisted with pre and post closings, answered phone, mail, filed, filed documents at the courthouse, organized office, ordered supplies.
Self, Round Rock, TX, Dripping Springs, TX ( 2002 - 2005)
Therapeutic/Spa Massage Therapist
Performed client intake and assessments, implemented Therapeutic/Spa massage modalities and assisted client in long-term health goals. All aspects of operating a small business.
Dell Financial Services, Round Rock,TX (1997 -2003)
Executive Assistant/Administrator
Executive Assistant/Administrative support to Vice President and sales/financial/marketing/ operations teams. At various times, supported up to three VPs, two - three Directors and their teams (total of 250 employees) in all facets of administrative operations. Performed daily calendaring and travel arrangements for VP. Liaison and internal POC for Company policies and procedures. Responded/directed nationwide sales teams via email and phone. Created policies and procedures for administrative staff. Organized and coordinated events and sales meetings. Performed extensive internet research. Worked independently and under own initiative.
Education/Training
Dr. John F. Demartini The Breakthrough Experience - Dallas, TX 2007 & 2008
Completed The Breakthrough Experience and began the Demartini Method Facilitator Training program to achieve the result of learning how to experience more moments of gratitude, love, certainty and presence in my life. I learned how to act from a greater state of purpose, wisdom, maturity and poise.
Lauterstein-Conway School of Massage, Austin,TX 2002
Certificate, Massage Therapy
Completed required 250 Class Hours plus 50 Hours Internship. Passed Texas Board of Health Exam and received Massage Therapist License; CEU’s to renew license as required by Texas Department of Health. Continued Annual Massage Therapy Education and maintaining license through 2010.
Associate, Business Administration 1979 – did not graduate
Attended Oklahoma Baptist University 1977 – 1979