Milos Zivkovic
Cheyenne, WY 82009
Phone: 307-***-****
Email: *********@*****.***
EDUCATION
Hotel Management University, Nis Serbia, 2004 -
• Hospitality and Leisure Studies
School of Hotel, Restaurant and Tourist Management, Nis Serbia,1999 – 2004
• Degree in Economic Marketing
Primary School “Bogdan Blagojevic” Nis Serbia, 1992 – 1999
• Primary school diploma
SKILLS / COURSES
United States Sommelier Wine Course, Miami Florida, August 2008
Serbian Association of Sommeliers, Belgrade Serbia, April 2004
Responsible Service of Alcohol, Miami Florida, March 2004
Proven ability to manage and educate staff, raise sales through attentive customer service, and increase efficiency of facilities
Native Serbian, Advanced English, Intermediate French and Spanish
Proficient in Microsoft Office: Word, Excel, PowerPoint
WORK EXPERIENCE
Celebrity Cruise Lines, Miami, Florida
2010 – Present
Sommelier / Assistant Head Sommelier
• Responsible for assisting with the daily scheduling of all co-workers, scheduling wine trainings with wine representatives to educate the staff, planning the usage of all storage facilities with maximum efficiency, updating all wine lists to include proper vintages, description, and price, and arranging and attending multiple different wine tastings as a main speaker
Princess Cruise Lines, Santa Clarita, California
2008 – 2010
Sommelier
• Responsible for the recommendation and sale of wine and other beverages to clients, educating front of house and chefs about wine/wine pairing, and ensuring all staff know wine selections to recommend with each dish
Restaurant Regent, Belgrade Serbia
2004 – 2008
Wine Server
• Responsible for wine service and publishing wine events
REFERENCES
References are available upon request