STEVEN J ALLEN
** ***** *****, ******** *******, New York 12866
(518) 275 – 5922 *******@*****.**.***
EXECUTIVE PROFILE
Information Technology ~ Software Development ~ Strategic Planning
Technology and business visionary with executive and hands-on experience in automating multi-billion dollar enterprises. Strong record of success in creating robust IT architectures and infrastructures that facilitates new revenue sources and operational improvements. Trusted IT executive advisor recognized as a pivotal leader for Business Assessments, M&A integration, Data Warehouse solutions, Security, Business Intelligence, and Executive Collaboration.
PROFESSIONAL HISTORY
Project Manager
Experis - Albany, NY January 1, 2012 to Present
Providing advisory level service covering systems implementation, Project Management, Program Office, Portfolio Management, IT Strategy, and Data Analytics to customers in the private and public sector.
Sample Projects:
• Project Advisor - Directed the implementation of Salesforce.com
• Project Manager – Development of an RFP to procure a Statewide travel advisory application supporting web, mobile and IVR interfaces
• Project Manager – Responsible for oversight and governance of the implementation of a statewide Advanced traffic management system
• Project Manager – Responsible for oversight and governance of the implementation of a statewide Fleet Management System
STEVEN J ALLEN
(518) 275 – 5922 ~ *******@*****.**.*** ~ Page Two
Reed's Hydraulics - Gansevoort, NY, 2008 to 12/31/2011
Responsible for establishing, implementing, and executing policies and programs that drive profitable growth within our market segment. Established companies web presence resulting in increased market awareness and new customer acquisition. Implemented risk management programs covering employee health and safety resulting in zero days lost over a three-year period. Oversee day-to-day operations of our 10,000-sqft-production facility including engineering, production, sales & marketing, and back office functions.
Spearheaded synergistic relationships with product and equipment vendors resulting in the expansion of our service offering to include field service support
Implemented technology to automate inventory control and job scheduling resulting in performance improvements that enabled 98% on-time delivery while reducing inventory levels and warehousing costs by 15%.
Secured contracts with construction firms engaged in the largest hazardous waste remediation project in US history resulting in revenue increases of 25% over previous year
CIO // Vice President – Consulting Services
Linium, Albany, NY, 2004 to 2008
As a leadership team member, drove revenue generation with solutions that exploited our HP Elite partnership relationship while expanding into the Federal Government and mobile solutions market. Developed and implemented CMM level 4 methodologies that resulted in revenue increases from $20M to over $100M while profitability increased 60% year over year and application defects were reduced by 30%.
Implemented Salesforce.com for use in our sales division
Created talented, loyal teams by gathering diverse technical skills and motivation through career planning and continuing education resulting in an 80% increase in certified employees.
Enhanced industry presence, deployed a new interactive corporate web site, technical blogs, and social media that integrated our sales and service delivery engine
Expanded our infrastructure management service offerings to include mobility solutions, Business Intelligence, and risk management ~ security solutions
Implemented an internal PMO to ensure optimum delivery of our service offerings across our solution portfolio
STEVEN J ALLEN
(518) 275 – 5922 ~ *******@*****.**.*** ~ Page Three
Career-Defining Executive Engagements (Partial List)
Pfizer – Global development and implementation of JAVA based mobile technologies for Asset Management, OWASP assessment
State of Montana – ITIL based implementation of a statewide service desk
Bank of New York - ITIL based service desk implementation, CMDB standardization and Asset management solutions, OWASP assessment, GRC Dashboards & Integration
John Hancock / Manulife - ITIL based service desk implementation, CMDB standardization and Asset management
McCormick Spice - ITIL based service desk implementation, CMDB standardization and Asset management
Toyota - ITIL based service desk implementation
Saratoga Technologies - Saratoga Springs, NY, 2001 to 2004
Saratoga Technologies provide thought leadership and assistance to global organizations facing enterprise challenges including Security, Regulatory Compliance, and Technology Integration. Developed and utilized a proprietary Risk Management model to improve competitive position and to utilize appropriate technologies.
Established a relationship with a fortune 100 global organization to deliver security and risk management services to support the remediation of a hazardous waste site and superfund clean-up activities.
Authored white papers and noted speaker at industry events focusing on the Risk adjusted performance model.
Developed synergistic relationships with organizations providing complimentary services.
Provided business analysis process optimization consulting services to NY State Agencies migrating from a legacy application to a web-based environment.
STEVEN J ALLEN
(518) 275 – 5922 ~ *******@*****.**.*** ~ Page Four
Career-Defining Executive Engagements (Partial List)
General Electric – Risk assessment and strategic planning for a hazardous waste site remediation project
Private Investor – Feasibility study to acquire resort property including hotel and marina
NY State Office of Professions – Development of a web based statewide professional licensing system covering 48 professions
Computer Education Service Corp - Feasibility study and development of partner relationships to support corporate outsourcing of technical training and education
Director - IT Services (2000 to 2001)
Director - Global Risk Management (1997 to 2000)
Principal Consultant - IT Services (1991 to 1997)
Computer Task Group - Buffalo, NY, 1991 to 2001
Promoted into roles of increasing responsibility. Performed in a leadership capacity supporting sales, marketing, and delivery functions. Utilized a consultative sales approach leading to the successful entrance into new markets and long-term strategic relationships with new customers.
Career-Defining Executive Engagements (Partial List)
American Home Products – Wyeth Ayerst - Conduct a global supply chain risk assessment and ERP selection and implementation.
Shared Medical Systems (SMS) – Now Siemens – Develop an operational prototype application for patient scheduling across the integrated health network taking patient preferences into consideration.
University of Maryland Medical Center – Evaluate the use of technology to improve the flow of information from the shock trauma response team to hospital personnel including the use of mobile technologies.
Frito Lay – Development and implementation of an automated computer directed warehouse management system
Hercules – Global implementation and integration of SAP
STEVEN J ALLEN
(518) 275 – 5922 ~ *******@*****.**.*** ~ Page Five
Additional Professional Experience
Link Computer - Altoona, Pa 1986 to 1991
Principal - IBM Business Partner
National Life Insurance Company - Montpelier, VT, 1984 to 1986
Corporate Business Analyst
Maunsell Company Incorporated - Montpelier, VT, 1981 to 1984
Director - Software Support and Development (1982 to 1984)
Software Engineer (1981 to 1982)
EDUCATION
1993 Bachelor of Science - Business and Finance
Skidmore College - Saratoga Springs, NY
1979 - 1982 East Stroudsburg University
Major: Political Science
Minor: Computer Science
CERTIFICATIONS
ITIL – Foundations
Identity Management – HP Select Identity
HP Project & Portfolio Management – formerly Mercury IT Governance
Project Management
Facilitation
Methodologies & Techniques
OWASP assessment
Six Sigma
ITIL
RUP
UML
Waterfall
OOD
RAD
Agile
JAD Facilitation
Survey & Questionnaire development
Interview and Audit
Data and Information Modeling
Gap Analysis
PMO – Project Management Office
Resource education and mentoring
STEVEN J ALLEN
(518) 275 – 5922 ~ *******@*****.**.*** ~ Page Six
PROFESSIONAL AFFILIATIONS (current and former)
New York State IT Forum
New York State Emerging Technology Forum
APICS
IEEE
IT Compliance Institute
Computer Security Institute
Speaking Engagements & Standards Boards
IEEE Risk Management Board
NY State Technology Council
NY State Emerging Technology Board
Peregrine Synergy
HP Universe
International Highway Engineering Exchange Program (IHEEP)