Manager Customer Service

Qualifications Summary

Proven track record with positive results in retail management.

Receiving Manager for Barnes & Noble Booksellers, maintaining accuracy in receiving and returns for an $8.1 million dollar inventory (3.5 years).

Store Manager, Austins Grocery, directly over seeing all Human Resource matters, Customer Service and controlling inventory costs (3.5 years).

Power House, Owner/Operator, Had just over $900,000.00 in gross sales in 1991/1992 fiscal year, with myself, one manager and 2 part time employees (16 years).

Copper Kettle Restaurant, Store manager, Store was ranked 37 out of 38 when I took over, store went to 7 out of 43 in 13 months.

Raised over $77,000.00 in 9 years through fund raising for the Children's Hospital of Wisconsin.

Currently

In December 2005, I started training for christian ministry, was ordained a Chaplain in December 2008, currently at Asera Care Hospice since March of 2009, served in the Green Bay and Wausau, Wisconsin offices as Chaplain and Bereavement Coordinator.

Sears as Returns department lead, in charge of removing returns from system and shipping them back to vendor. (1 year)

Vollenteer at Curative Workshop in Green Bay for the last 15 months.

Chaplain for 3 Assisted Care Facillities

I would like the opportunity to answer any and all questions you may have?

Thank You,

Ron Urmanski