Customer Service Medical
Resume:
Jasmine Eason
** ****** ******, *********, ** ***42
************@*****.***
Objective To obtain a medical office administrative position that will give me an opportunity to utilize my skills and education.
Education Berdan Institute Wayne, NJ May, 2010
Certificate, Medical Office Administration
Areas of Study:
Medical terminology, anatomy and physiology, human relations, medical law and ethics, OSHA and HIPAA guidelines.
Administrative Skills:
Business communication, patient reception, appointment scheduling, medical records, insurance procedures, medical billing/coding, keyboarding, medical transcription, filing and computer applications utilizing medical software.
Clinical Skills:
First Aid and CPR
Externship:
160 hours practical experience performing administrative office skills under the direct supervision of a physician.
Mountainside Family Practice Verona, NJ
Greeted patients at front desk, created new patient files.
Answered and routed incoming calls, took messages, scheduled appointments.
Verified insurances, collected payments and co-payments.
Mountainside Hospital - Clinic Montclair, NJ
Billed patients, wrote out referrals, scheduled appointments.
Processed prescription refills
Montclair High School Montclair, NJ June, 2008
Diploma Achieved
Experience 2006-Present Clairidge Theater Montclair, NJ
Cashier
Greet customers, sell tickets.
Maintain facility cleanliness.
Provide customer service at the snack counter.
Part-time evenings/weekends while attending school.
Summer 2005 Turtle Back Zoo West Orange, NJ
Zoo-Aide
Provided Customer service.
Maintained feeding schedules and cage cleanliness.
Conducted pony rides.
11/01/10-04/08/11 Patient Care West Orange, NJ
Clinical Team Assistant
Filing, Data Entry-Oasis/Coding, Transferring Phone Calls.
Final Claims/Billing, Order Tracking, Payroll, Auditing Charts.
Entering doctors orders into the computer.
References Available upon request.
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