S. Richardson resume

Selina C Richardson

**** ****** *** #***

San Antonio, Texas, 78218, USA

Phone: 210-***-****

Email: ****************@*****.*** ~ Email: ************@*****.***

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OBJECTIVE

A virtual assistant position utilizing my extensive experience, my proven capabilities, my skills, my education, and a clerical position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.

— Position(s) Desired: Appointment Setter, Administrative Assistant and Direct Care Provider.

— Salary Requirements: $11.00 per hour. Negotiable

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SKILLS & QUALIFICATIONS

— 75 Wpm.

— 10 key.

— Internet research.

— Owned computer for over 2 years.

— Verification.

— Project monitoring.

— Coordination.

— Follow - up analysis.

— Fast learner; quickly incorporate and implement new procedures.

— Proven ability to work independently, handle simultaneous projects, and meet deadlines.

— Reputation as a hard-working, reliable, dependable and accountable employee.

— Accomplished in explicit, concise writing and effective editing.

— Skilled in problem solving and troubleshooting.

— Solid communication, organization, and leadership skills.

— Ability to work well under pressure.

— Efficient, accurate, and detail-oriented.

— Extensive knowledge and use of MS Office applications.

— Able to organize material and information in a methodical way.

— Motivated self-starter with an aptitude for learning new skills quickly.

— Experienced traveler.

— Resided in Orlando, Florida; Oklahoma City, Oklahoma and Sacramento, California in addition to my current location.

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EMPLOYMENT

2005 to 2006 ~ Position: Appointment Scheduler

Child Development Center ~ Selma, Texas, 78154 ~ Phone: 210-***-****

- Prepared and coordinated appointments with clients and company representatives and various others task as needed.

- Communicated with clients regarding benefits and company objectives of helping children in education.

- Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses.

— Reason for Leaving: move.

2005 to 2005 ~ Position: Administrative Assistant

Kelly Services ~ San Antonio, Texas ~ Phone: 210-***-****

- Provided assistance for team manager with client.

- Provided assistance to customers navigating the company website.

- Provided administrative support for client initial set up and changes for insurance accounts

— Reason for Leaving: Temporary.

2004 to 2005 ~ Position: Direct Care Provider

Direct Care Provider ~ San Antonio, Texas, 78212 ~ Phone: 210-***-****

- Provided supervision and respite services for client safety and well being.

- Provided food preparation, bathing and other light housekeeping duties.

- Monitored daily requirements for clients that followed strict daily routines.

— Reason for Leaving: Client Left Company.

Additional Work Experience:

Customer and Personal Service

— Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical

— Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Speaking

— Talking to others to convey information effectively.

Interacting With Computers

— Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information

— Observing, receiving, and otherwise obtaining information from all relevant sources.

Performing Administrative Activities

— Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Assisting and Caring for Others

— Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Documenting/Recording Information

— Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing for or Working Directly with the Public

— Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Critical Thinking

— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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COMPUTER SOFTWARE

— Microsoft Word

— Excel

— Power Point

— Outlook

— Microsoft Works

— Adobe Acrobat Reader

— Note ad

— Microsoft Office

— PowerPoint

— I am willing to purchase and learn any software required to do a job.

COMPUTER EQUIPMENT

— PC

— Printer

— Scanner

— Speakers

— Internet

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REFERENCES

— Kimberly Monk ~ 126 Tom Rob ~ San Antonio, Texas, 78210 ~ Phone: 210-***-****

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Selina C Richardson ~ Phone: 210-***-**** ~ Email: ****************@*****.***

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