Shipping

HEIDI M FERNS

***** *** **** **. ****: 734-***-****

Dearborn, MI 48124 jylwne@r.postjobfree.com

Summary

A highly talented Shipping Clerk with huge experience in accurately identifying, handling, and preparing production orders for shipment; posting goods, issuing deliveries, printing packing lists, creating bill of ladings, and other paperwork associated with shipments.

Summary of Qualifications

More than eleven years’ experience.

Excellent ability to lead and train staff and students.

Uncommon ability to detect problems and report information to appropriate personnel.

Exceptional ability to sort, checks, count, and verify numbers.

In-depth ability to receive, tracks, and distribute materials, supplies, and equipment.

Great experience with UPS, DHL, FedEx and shipments.

Exceptional knowledge of postal or commercial shipping methods and procedures

Thorough knowledge of the computer keyboard and the operation of Windows based software system and associated printer.

Exceptional ability to apply common sense understanding to carry out detailed but involved written or oral instructions.

Good at following instructions

Effective customer service skill.

Education and Coursework

HIGH SCHOOL DIPLOMA: PENN FOSTER – General Studies

SCRANTON, PA

High School Diploma: Stratford Career Institute – General Studies St. Albans, VT

Diploma: Stratford Career Institute – Early Childhood Education

Mount -Royal, QC

Employment History

Caregiver home

Shipping

Cherry Optical

Cashier

Farmer Jack

Work Experience

Present

Oct 2008

Aug 2010

03/1998 - Current

Dearborn, MI

03/2000 - 03/2012

Melvindale, MI

10/1995 - 11/1996

Allen Park, M

Shipping

Prepare shipments for postal or commercial conveyance; determine most economical and efficient shipping method; select appropriate shipping container; pack items to ensure safe delivery. Sort, counts, package, label, insure, and log inventory which is shipped. Maintained the departments database, prepared routine reports and file shipping records. Ensures all relevant files are maintained and organized. Compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers. They are shipped out by Pro Med, UPS, or FedEx. Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental control standards. I also do the entire inventory for our shipping supplies. Trace lost shipments and/or customer claims of lost shipments; initiate proof of delivery documents. Lead, guide, and train employees performing related work. Produce changes for the overall improvement of the Department by using their account numbers. Notifies the managers or planning departments when major discrepancies occur

I display leadership traits appropriate to the situation.

Caregiver

Taking care of my son who was born with a birth defect called bilateral cleft lip and palate. He is hearing, speech impaired, and he is adhd. He has had 15 surgeries and more to come. The duties include bathing, dressing and feeding my son as well as supervising his activities. Responsible for taking my son to all his doctor's appointments. Help educate and assist with his homework or prepare them for formal education. I acquired a lot of time and patience. I learned to be an advocate and fight for what was needed for my son at school. I learned to be a strong person for my son. Eager to work with kids it is my passion and dream.

Cashier/ Bagger

Providing our customers with a quality shopping experience by making sure each customer leaves the store completely satisfied. Delivering remarkable service at the checkout area by providing efficient and effective customer service. Completing transactions in a manner that maintains proper cash control and accuracy of point of sale purchases. Handling money and all its forms while being responsible for it. Building rapport with customers. Displaying a friendly and outgoing attitude that is shown through good eye contact and body language. Providing assistance by responding to customer questions in an effective and efficient manner.

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