Project Customer
Resume:
Shravan
M: +91-783*-**-**** E:****************@*****.***
Noida, India.
Professional Summary
• An SAP CRM, CRM, CRM PLUS, Presales Executive with 3.6 years IT Pre-Sales background.
• Presales Experience:
- Suggestions and solution proposals for simplifying business process and minimize risk with SAP Solution.
- Understand the Requirements and Scope of project.
- Demonstrate Key capabilities of the product.
- Requirement Analysis, Solution Scoping, Project Timelines & Budgeting.
- Resource Planning, Project Phases
• Key Roles & Responsibilities:
- Building Client Network for new business opportunities.
- Understand the Client situation, IT Product usage, difficulties.
- Identify scope for new proposals.
- Budget Planning, Demonstrations, Project Phase planning.
- In Discussion with Technical team for solution possibilities.
- Presentations & Discussions about various issues.
• Experienced in managing all facets of Project Requirement, Planning, Specification, Scoping, Budgeting, Project Signoff and Escalations handling Activities with timely delivery against aggressive deadlines.
• Proficient in the area of Documentation of Power point Presentations, Pre/Post Project negotiations with client
• Having Excellent Oral & Written Communication skills.
Technical Exposure
• SAP CRM (5.0, 6.0, 7.0 and EHP1),
Working Experience
Org: MINAC SOLUTIONS Jan 2009 – Till Date
Minac Solutions is a leading technology staffing and services, company providing a range of manpower solutions to Fortune 500 companies & also be a main support for startup companies it focuses primarily on recruitment in IT sector and related activities, at both national as well at international level. Combining a proven track record of excellent performance, a quality focused approach to service delivery, and the highest-caliber technical professionals in the market. The company has a rich and diverse database of personnel at all levels.
Roles and Responsibilities:
• Identify Business Opportunity from Existing/New Account.
• Understand Customer Requirements
• Develop an initial view of the solution that the customer needs
• Identify the product or service to meet what the customer needs
• Explains (or helps sell) this solution to the customer
• Responsible for providing product demonstrations to current and potential clients
• Analyzing technical issues with customers
• Selling the brand and its solutions with passion and enthusiasm.
• Working with Solution team to develop Proof of Concept(POC)
• Ensure that the delivery team or product specialists follows client and provide intended solution.
• Develop Marketing Documents
• Responsible for Customer Account – On-going Project, Invoice clearance, Complaints/Escalations.
• Project Planning, Timelines, Solution Scoping and Budgeting etc.,
• And any other activity required to generate business
Account Details
Pratt & Whitney, Canada
• Responsible for Customer Account – On-going Support Project & Rollout’s.
• Identify new areas of business and gather detailed requirement.
• Conduct reviews, Meetings with client to get clarity on scope of project.
• Co-ordinate with Technical team to propose solution scoping, timelines.
• C-ordinate with Management team for project costing and proposals.
• Submit proposals & Review with clients.
• Contract Approvals & Initiate project activity.
• Responsible for sign-off’s, Invoice clearances and smooth transition.
• Project Planning, Timelines, Solution Scoping and Budgeting etc.,
• And any other activity required to generate business.
Technologies Involved:
- SAP CRM Technologies.
Dubai Electricity & Water Authority, Dubai
• Responsible for Customer Account – On-going Support Project & Rollout’s.
• Identify new areas of business and gather detailed requirement.
• Co-ordinate with client & Project team for project activity completion.
• Involve in budgeting activities in new project scoping.
• Invoice clearances & client management.
Education
• Master’s in Business Administration (MBA)
• Bachelor’s in Commerce (B.Com - Computers)
Contact this candidate