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Project Customer

Location:
Delhi, DL, India
Salary:
4,400000
Posted:
August 11, 2012

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Resume:

Shravan

M: +91-783*-**-**** E:jydezo@r.postjobfree.com

Noida, India.

Professional Summary

• An SAP CRM, CRM, CRM PLUS, Presales Executive with 3.6 years IT Pre-Sales background.

• Presales Experience:

- Suggestions and solution proposals for simplifying business process and minimize risk with SAP Solution.

- Understand the Requirements and Scope of project.

- Demonstrate Key capabilities of the product.

- Requirement Analysis, Solution Scoping, Project Timelines & Budgeting.

- Resource Planning, Project Phases

• Key Roles & Responsibilities:

- Building Client Network for new business opportunities.

- Understand the Client situation, IT Product usage, difficulties.

- Identify scope for new proposals.

- Budget Planning, Demonstrations, Project Phase planning.

- In Discussion with Technical team for solution possibilities.

- Presentations & Discussions about various issues.

• Experienced in managing all facets of Project Requirement, Planning, Specification, Scoping, Budgeting, Project Signoff and Escalations handling Activities with timely delivery against aggressive deadlines.

• Proficient in the area of Documentation of Power point Presentations, Pre/Post Project negotiations with client

• Having Excellent Oral & Written Communication skills.

Technical Exposure

• SAP CRM (5.0, 6.0, 7.0 and EHP1),

Working Experience

Org: MINAC SOLUTIONS Jan 2009 – Till Date

Minac Solutions is a leading technology staffing and services, company providing a range of manpower solutions to Fortune 500 companies & also be a main support for startup companies it focuses primarily on recruitment in IT sector and related activities, at both national as well at international level. Combining a proven track record of excellent performance, a quality focused approach to service delivery, and the highest-caliber technical professionals in the market. The company has a rich and diverse database of personnel at all levels.

Roles and Responsibilities:

• Identify Business Opportunity from Existing/New Account.

• Understand Customer Requirements

• Develop an initial view of the solution that the customer needs

• Identify the product or service to meet what the customer needs

• Explains (or helps sell) this solution to the customer

• Responsible for providing product demonstrations to current and potential clients

• Analyzing technical issues with customers

• Selling the brand and its solutions with passion and enthusiasm.

• Working with Solution team to develop Proof of Concept(POC)

• Ensure that the delivery team or product specialists follows client and provide intended solution.

• Develop Marketing Documents

• Responsible for Customer Account – On-going Project, Invoice clearance, Complaints/Escalations.

• Project Planning, Timelines, Solution Scoping and Budgeting etc.,

• And any other activity required to generate business

Account Details

Pratt & Whitney, Canada

• Responsible for Customer Account – On-going Support Project & Rollout’s.

• Identify new areas of business and gather detailed requirement.

• Conduct reviews, Meetings with client to get clarity on scope of project.

• Co-ordinate with Technical team to propose solution scoping, timelines.

• C-ordinate with Management team for project costing and proposals.

• Submit proposals & Review with clients.

• Contract Approvals & Initiate project activity.

• Responsible for sign-off’s, Invoice clearances and smooth transition.

• Project Planning, Timelines, Solution Scoping and Budgeting etc.,

• And any other activity required to generate business.

Technologies Involved:

- SAP CRM Technologies.

Dubai Electricity & Water Authority, Dubai

• Responsible for Customer Account – On-going Support Project & Rollout’s.

• Identify new areas of business and gather detailed requirement.

• Co-ordinate with client & Project team for project activity completion.

• Involve in budgeting activities in new project scoping.

• Invoice clearances & client management.

Education

• Master’s in Business Administration (MBA)

• Bachelor’s in Commerce (B.Com - Computers)



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