Manager Customer Service

Mike Atkins

** ****** **** ***

Pisgah, Alabama *5765

256-***-**** or 256-***-****

*.****.******@*****.***

Objective: To obtain a position in Management with a company that will

utilize my Knowledge, Education, Experience in Workforce Development,

Procedure Development, and Productivity Measurement to Improve the Overall

Process and Profitability of a Manufacturing or Production Company

Qualifications:

. Production Supervisor/Manager, 14 Years

. Managed Unionized Woodshop Dept.

. Knowledgeable of Mechanical and Instrument Maintenance

. Plant Manager, LAT Sportswear

. General Manager, 6 Years

. Strong Interpersonal, Oral and Written Communication Skills

. Manufacturing Management

. Process Improvement

. Production Balancing

. Material Tracking

. Process Analysis

. Scheduling and Planning

. Budget Compliance

Career Highlights:

. Executed the Start-Up of a Manufacturing Contract Operation

. Succeeded in Building the Company to a Profitable Venture in 3 Years

. Procured a Contract Base to Systematically Increase & Grow Product

Lines

. Engineered the Layout for the Relocation of a Manufacturing Wood Shop

Department to another Plant Location Across Town

. Implemented Productivity Improvements for a Manufacturing Wood Shop

Strengths:

. Plant Operations Management Quality Assurance

. P&L Accountability Facilities Maintenance

. Staff Training Process Improvement

. Product Development Industrial Engineering

. Risk Management Cost Reduction & Budgeting

. Project Management Team Leadership

Mike Atkins Page - 2

Accomplishments:

. Managed Unionized Woodshop Cabinet Manufacturing Department

. Maintained 5S Concept for Housekeeping

. Coordinated Daily Assembly Line Production Requirements

. Directed Plant Operations and Oversaw 125 Employees Hiring and

Training

. General Manager: Started a Successful Contract Apparel Plant for 200

Employees

. Tracked Raw Materials Daily

. Coordinated Production Objectives with Staff

. Followed-up with Maintenance Personnel on Problem Areas Resolution

. Reviewed Deliveries and Coordinated Shipments

. Supervised Department Personnel and Maintenance Schedule for Equipment

. Made Decisions on Selection & Justification for New Equipment

. Engineered Product Costs and Product Production Lines Layout

. Reviewed Staff Production Output Daily and Communicated Expectations

. Monitored WIP Levels & Met with QA Personnel to Ensure Quality

Compliance

Achievements:

. Increased Productivity by 40%

. Improved Production Through Put by 1 Day

. Maintained Department Safety Program with 0 Recordable Injuries for 2

Years

. Balanced Staff with Workload

. Ensured On Time Customer Orders While Maintaining Superior Quality

Levels

. Instituted 4 New Product Lines while Maintaining all Budget

Requirements

. Successfully Increased Staffing by 30 People for an Increase of $250K

in Sales

. Monitored the Facilities Set Up and Increased Annual Sales to $2

million

. Developed Sales & Marketing Plan for Companies: Hanes, Fruit of the

Loom, Levi and The Lee Company

. Performed Plant Personnel Functions as Necessary

. Advised the Company CEO of Costs vs. Shipping Income

Education:

Associates of Engineering - Apparel/Textile Engineering & Industrial

Management

Southern Technical Institute, Marietta, Georgia

Experience:

East Ridge Auto Alignment: Service Writer - Customer Service

Volunteer: Charitable Events, Community Food Bank, Disaster Relief

Team

Lozier Corporation: Production Supervisor

LAT Sportswear: Plant Manager

U.S. Textiles: General Manager

Andover Togs: Assistant Director of Engineering

Benham Corporation: Chief Engineer

Contact this candidate