AS400

Tommy Bell

Objective

Seeking a position that will provide me an opportunity to utilize my strengths in project organization, team building, communications and technical experience to further enhance my leadership skills and career growth opportunities while making a positive impact toward recognizing company visions for the upcoming years .

Characteristics

Dedicated, enthusiastic, persistent, able to build lasting relationships and a leader who is also a team player.

Experience

2008- Present Sales Agent New York Life New York Life

Sales Responsibilities: Ridgeland, MS

• Prospecting for clients needing Life Insurance, Long term care, Annuity, IRA or 401k Plans

• Performed Cold Calls, Perform Fact finding analysis and financial solutions for customers in order to determine their potential needs or requirements.

• Present closing discussion in order to finalize the sale.

1996 -- 2008 Manager of Application Development USAMOBILITY, ARCH Wireless

Manager of Quality Assurance Ridgeland, Ms

Project Manager of Development

Sr. Systems Analysts

Management Responsibilities:

 Emphasize and contributing to profitability by selecting courses of action that enhance financial strength

 Develop comprehensive plans and effective objectives.

 Provide staff continuity with effective structures. Recruit and hire team members.

 Monitor performance and evaluate effectiveness. Provide support and knowledge to other.

 Assess strengths and development needs of team members. Provide timely and specific feedback; provide challenging assignments and opportunities for development.

 Prepare and deliver formal presentations to colleagues, executive management and major/national account customers

Quality Assurance Responsibilities:

 Utilize Mercury Quality Center module for testing all development project prior to deployment into production.

 Designed and implemented a framework to support repetitive testing opportunities using scripts.

 Define Mercury Quality Center test steps necessary for fully testing a product from End to End prior to deployment.

 Develop scripts necessary for testing a project.

 Vast knowledge of Object-oriented programming utilized in Java, Visual basic, and RPGIV development

 Setup SQL Scripts to for data analysis.

 Provide high level estimates for Testing development projects

 Manage Support and Maintenance for assigned functional areas by priority

 Review Quality Assurance standards and processes making needed modifications to promote healthier architecture throughout Mercury Quality Assurance environment.

 Provide technical guidance, supervisory duties within the analytical review and Quality assurance solutions team in which was presented to our development team.

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Application Development Responsibilities:

 Provided Billing and Invoicing System Support where multiple cycles are billed during a month.

 Developed Reports and processes to automate the reporting processes

 Provided EDI Support for EDI customers and applications

 Provide tier II support to Application On-Call Staff Rotation

 Provide high level estimates for proposed development projects

 Manage Support and Maintenance for assigned functional areas by priority

 Manage multiple new Business Development projects including timelines, design, development, quality assurance and implementation.

 Review Development standards and processes making needed modifications to promote healthier architecture throughout application development environment.

 Provide technical guidance, supervisory duties within the analytical review and programming of solutions to problems presented to your development team.

 Application Responsibilities included but were not limited to the following:

 Billing, Invoicing/Inserts, Order Entry, Customer Service, Accounts Receivables, G/L, Deferred Revenue, Inventory, Management Reports, Major/National Accounts, Conversion, Database Management, Interfaces. These areas were maintained using RPGIV, Cobol, Java, C and SQL

Accomplishments:

Invoicing –

• Worked with the vendor on all aspects of the Print contract.

o Pricing for the envelops

o Paper cost,

o Material cost

o Sorting discounts

o Insertion Costs

o Special mailing and Mass mail costs to customers.

• Designed and implemented an Invoice Email Module as a replacement to CD/Diskette delivery methods, reducing monthly recurring expenses by 15K with additional savings from uncontrolled reprint activity.

• Dev Created and setup API programs to interface between the Web and the AS400 customer database utilizing JAVA, SQL, STORED PROCEDURES, RPGIV and COBOL.

My Account Web Site:

• Created and setup API programs to interface between the Web and the AS400 customer database utilizing JAVA, SQL, STORED PROCEDURES, RPGIV and COBOL.

• This Web site helped eliminate call center cost, due to the customer having the ability to maintain and support their own account.

Customer self-service

• Extended the services of the legacy order entry, customer service and billing applications to the web via the re-architecture of core business logic into API’s that provided modular capabilities of back-office processes that promoted reutilization across solutions.

• Final solution provided an extensive list of transactions that can be initiated by the customer thus eliminating costly call center calls. Calls were estimated at $4.50/call.

ILE Environment

• Implementation required extensive research for necessary changes. Additional QA environment had to be developed as well. During this mission critical project I led 25 employees during the development of the process. Total project development took a little less than two months to modify and test all objects.

Conversion Efforts

• During the migration of conversion data you’d have to be familiar multiple programming languages, COBOL, SQL, VISUAL BASIC, RPGIV.

• Created a generic/standard approach to the integration of customer service and billing system data.

• Designed and implemented a conversion module that utilized a pre-defined forms approach to the required data necessary to convert from another application into the current customer service and billing system.

• In taking this approach it reduced the previous customized conversion time frame from 12 months down to 4 months, which includes mapping and mock executions.

Year 2000 Readiness

• Created a Year 2000 Stand alone test environment and completing an end-to-end applications test was required. A total of 400 libraries and 3000+ production objects were researched and modified where necessary.

• As manager of the Y2K programming team of 6, I coordinated the research and modifications to applications along with the necessary testing schedule that involved 80+ resources. Modifications and testing were successfully completed on schedule. In addition to the programming requirements, I served as a member of the Vendor Assessment Committee, which was tasked, with reviewing the MobileComm vendor base for Y2K readiness.

1987 – 1996 Systems Analyst Trilogy Communications Pearl, MS

Responsibilities:

• Maintain multiple applications on the Mainframe utilizing RPG, CL, and Query including: G/L, Inventory, Payroll, Order Entry, A/P, Purchasing and A/R.Implement Training course for new hires thus increasing profitability and productivity.

1985 – 1987 Programmer/Computer Operator MS Insurance Dept. Jackson, MS

Responsibilities:

• Assisted in coding new insurance programs utilizing COBOL and JCL. New Reports and screen design of new applications, utilized by the State to govern the Insurance licenses and tasks.

Technical Skills:

Programming Languages:

 AS/400 Hardware Platform

 RPGIV, CL, RPGII, RPGILE, RPG/400, CL400, JAVA, COBOL, JCL, C and .NET.

 Mercury Quality Center,

 Utilities/Tools: SQL, Query400, RLU, SDA, Implementer, Hawkeye, EZVIEW, TAATOOLS

Desktop Products:

• Microsoft Word, Excel, PowerPoint, Visio, Project, Outlook, Internet explorer

• SPSS Clementine Data Modeling Report Tool

• SPSS Showcase Reporting Tool

• Gentran EDI from Sterling

Education

Job Training Electives

AS/400 Activation Groups, ILE AS/400, Hawkeye, SQL, SPSS- Showcase

MKS Implementers,Team Building, The Art of Influencing People, Dealing with Difficult People, Time Management, IPE, Tough Positive Management, Leadership Foundations, Who Moved My Cheese, 7 Habits of highly effective people, Symtrax Compleo Reporting tool, Gentran EDI from Sterling, TAATOOLS, EZVIEW, AMA- Managing Technical Professionals, AS/400 School, Advanced RPG by Jon Paris, Java training

1985 Applied Science Degree East Central Jr. College Decatur, MS

References

Professional and personal references available upon request.

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