Manager High School

***********@*****.*** – **** Belfast Dr, Austin, TX 78723 - 979-***-****

EXPERIENCE

Capital One, Austin, TX

Teller II/Vault Custodian, 2012 – present

-In charge of maintaining and balancing the bank vault

-Courteously and genuinely greet all customers that walk in the bank

-Quickly handle all of the customer's transactions accurately

Electronic Arts, Austin, TX

Chat Support Agent, 2011

-Perform support for over 1,000 games and services

-Handle 3 chats at once

-Proficient in "Right Now" and "Salesforce" programs

-Calmed angry customers by empathizing and offering coupons

Grey Rock Golf Club, Austin, TX

Chef & Inventory Manager, 2011

-On a morning shift, I cook breakfast tacos for the club members

-Prepare kitchen for the day's business, and select a “daily special”

-Go through inventory and prepare a list of needs for the weekly supply order

-On an evening shift, I am the only chef

-I cook meals quickly, making sure they are delicious and aesthetically pleasing

-Help out during large scale events, such as weddings, tournaments, or our monthly “First Friday”

The Taproom Bar & Grill, San Marcos, TX

Kitchen Manager 2008 – 2010

-Handle random office duties: answer phones, take messages, file & organize

-Make weekly schedules for employees using Microsoft Excel

-Order the perfect amount of food, make sure we receive all the food ordered

-Write checks for, stock, and organize large weekly food delivery orders

-Responsible for the proper training of every new employee

-Correct and encourage new employees

Chef & Barback 2004 – 2008

-Rapidly make mouthwatering food consistently in high heat/tense situations

-As a morning prep chef, I made sure the kitchen was prepared for large rushes

KAMU - TV at Texas A&M, College Station, TX

Technician & Cameraman 2004

-Built television studio sets and hung heavy, expensive lights

-Loaded cameras onto production truck and filmed on location for hours at a time

-Ran soundboard for live broadcasts, made sure shows and advertisements faded in and out in a pleasant manner

Rudder Theater Complex at Texas A&M, College Station, TX

Audio & Visual Technician 2003

-Set up A/V equipment (such as overhead projectors, data projectors, etc) for student organizations

-No management supervision, was trusted enough to set up equipment on-time by myself

-Locked up the building every night alone

El Rancho Cima Boy Scout Camp, Fischer, TX

Service Manager Summers 2002-2003

-Catered to adult campers to make sure they were happy with their stay at camp

-If they needed anything from tents to toilet paper, I was the one who made sure they got it

-Liaison between adult customers and camp director

-Worked in the office making scheduling decisions using Microsoft Office

-Lead groups of coworkers in building and taking down campsites

-Performed many songs and comedic skits for groups of 300-400 people at campfires

-Just made sure people had FUN

Counselor Summers 1998-2001

-Professor of knot tying, first aid, orienteering, flora and fauna education, and cooking

-Walked homesick children to the right classes, and sometimes bought them ice cream to make them feel better

SKILLS

-Conversational Spanish

-Microsoft Office

-Office related filing and organizing

-Multi-line telephone answering experience: directing calls to departments and taking messages

-Computer tinkering/building

EDUCATION

Texas A&M University

2002-2004

-Completed all my core credits

A&M Consolidated High School

1999-2002 High School Diploma

-Member of the marching band also known as "The Mighty Band from Tiger Land"

-Elected to band council all four years

-Inducted into the Key Club where we raised money for UNICEF

-Participated in P.A.L.S. program, where I taught at-risk children in Kindergarten and Day Care

-Honors and AP courses, such as English, Spanish, History, Chemistry, and Calculus

LIFE

Eagle Scout

-Achieved my Eagle Scout at 14, making me the youngest in my troop to gain the title. The majority of Eagle Scouts are not usually inducted until around 16-17

A Deep Devotion to my Job

-Being one of the longest standing employees at The Taproom, I have always thought it very important to be loyal, reliable, and to make my coworkers' lives easier

-Started working at the Boy Scout Camp at the age of 13, showing I have a strong work ethic since I have been employed for half of my life

Musical Talent

-Played trombone for 7 years and marched in the "Mighty Band from Tiger Land."

-I competed in Native American singing (through Boy Scouts) competitions for 6 years, and have won many awards.

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