Sales, Administration, or Communications

David Kenneth Holland III

***** *** ***** ***** #**, Saugus, CA 91350

**********@*****.*** 314-***-****

SUMMARY:

BA with honors; proven successful in sales and customer service

Solid writing and administrative skills

Outstanding interpersonal and communication abilities; eager to serve; work well on a team or as a leader

Proven work ethic; enjoy working for a company that values hard work and rewards success

EXPERIENCE:

Sales Representative , Keyes’ Audi, Van Nuys, CA April-June 2009

*Learned new and used car sales techniques with limited formal training

* progressed rapidly, achieved top-seller status by the third week of employment

*Worked to establish client relationships to complete sales, encourage word of mouth exposure and repeat customers

*Eagerly worked long hours; worked closely with supervisors and co-workers to ensure satisfaction for customers

Sales, All Pro Pest Control, Canyon Country, CA January-August 2009

*Engaged in door-to-door sales, cold-calls and contacts with former customers

*Achieved a 12-15% success rate in generating new clients

*10% success rate with former clients who canceled due to a dispute or complaint of poor service

Manager, Vincenzo’s Pizza, Saugus, CA August 2007-December 2008

*Supervised 12 staff in food preparation and sales; recognized for high quality work and few customer complaints

*Maintained store cleanliness, passed Health Department inspections easily (A rating of 98)

*Monitored and purchased inventory; managed employee timekeeping and account reconciliation at the end of each day

Assistant Manager, Cohiba Cigars, Culver City, CA January-May 2007

* Assisted customers in finding premium cigars

* Utilized strong knowledge of the cigar market and cross-referencing customers' palatal preferences

* Basic account reconciliation, cleaning, and inventory management

EDUCATION:

Bachelor of Arts, The Master's College cum laude

English Literature and Composition May 2008

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