Receptionist/Clerical

** ****** ******

Granite Falls, NC

*****

Phone: 828-***-****

Cell: 828-***-****

E-mail: **************@*****.***

Michelle Lorraine Conn________________________________________

Objective

Goals To obtain full-time employment as a receptionist to display my ability to be customer friendly, very well organized, and computer literate.

I will demonstrate the ability to develop a high-quality work environment, to meet all quotas on time if not in advance, and to always perform my contractual obligation to the best of my ability.

Experience 2/2009- 2/2010 Dish Network Granite Falls, NC

Installation Helper

 Install Dish Network

 Make sure all jobs are up to QC standards

 Customer education on equipment

 Filling out paperwork, filing paperwork, and fax

 Keeping up with inventory

 Complete Service Calls and Upgrades

 Perform step by step overview of any service calls

to make sure job is done correctly

 Call dispatch upon arrival and departure of jobs

 Communicate job completion over phone to dispatch

 Pre call and post call customers

(Reason Left: Business shutting down)

5/2008- 2/2009 Home Daycare

 Had my own child so decided to do a daycare

 Watched children from ages 1-13 years

 Able to multi-task

(Reason Left: Mostly watched family members they started school)

2/2006-12/2007 Hickory Daily Record Hickory, NC

Inserting Department

 Machine Operator /Receptionist/Supervisor

 Perform to a great degree as a team

 Work hard to meet all deadlines

 Operate SLS 1000 and 13/72

 Communicate between other Departments

 Answer phone calls and handle paperwork

 Help with scheduling people and hiring people

 Handle computer work and e-mails/ clerk

 Trained other supervisors and employees

(Reason Left: Was Pregnant and the job consisted of a lot of heavy lifting)

6/2006-8/2006 Frye Regional Medical Center Hickory, NC

EKG Department

 Performing EKG’s on patients

 Handled computer work and billing patients

 Treating Patients with respect

(Reason Left: Temporary job)

1/2005-2/2006 O’Charley’s Restaurant Hickory, NC

Server

 Specialized in satisfying customer requests

 Resolved customer complaints

 Motivate employees to meet work objectives

 Handled money, gave change to customers

 counted back money owed to restaurant out of tips

at end of night

(Reason Left: started night classes at college)

8/2003-1/2005 Hardee’s Fast Food Hickory, NC

Employee Cashier and Cook

 Assisted customers with purchase decisions

 Aided employees in training to enhance dexterity

 Supplied customers with all provisions to their necessity

 Worked on cash register, drive through, back line(cook), managed the safe, handled money

(Reason Left: Better job opportunity)

Education South Caldwell High School Hudson, NC

 High School Diploma, December 2004

 GPA 3.85

 Dream Scholarship for outstanding academic achievement

Caldwell Community College Hudson, NC

 Have taken classes towards Web/Internet Technologies Program

 Went a total of 2 ½ years taking basic classes but not settled on a career choice

 GPA 3.95

Computer Skills Basic computer skills

 MS Word/Excel/Power Point/Outlook/Access/Spreadsheet/Database

 WPM : 75-80

References

Jonathan Conn, Dish Network

Phone: 828-***-**** E-mail **************@*****.***

Glenna Blankenship, Licensed Practical Nurse of Lutheran Home.

Phone: 828-***-****

Jessie Dunford, FedEx Driver

Phone: 828-***-****

Contact this candidate