Marina Pupkevic

** ******** *****,

Pembury Rd, London E5 8JT

Tel: 020********

Mob: 079********

Email: jxsj8t@r.postjobfree.com

PERSONAL PROFILE:

A bilingual English Language graduate currently is seeking a position in the Translation/Administration/Customer Service/Human Resources sectors. Any of these positions will make the best use of proficient spoken and written communication skills, research and analysis, problem solving skills, acquired throughout University and versatile professional experience.

KEY SKILLS:

• Excellent written and verbal communication skills

• A native command of spoken and written language skills in the Russian Language

• A confident user of the Microsoft Word /Power Point / Excel/ Access

• An ability to relate well to others and to develop and maintain a good quality interpersonal relationships at work

• A capacity to apply logical thought and analysis to a problem in order to determine possible key issues

• An ability to organise, commit and self-motivate myself in order to manage a project

EDUCATION:

2011: City and Islington College. Excel // Access ITQ Certificate. Intermediate Level.

2007-2010: London Metropolitan University. BA (Hon) in English Language Studies. Upper Second Class Honours.

2005-2006: City and Islington College. Cambridge Proficiency English.

2003-2004: Mary Ward Centre. Community Interpreting. LOCN. Level 3

2001-2004: City Lit College. Professional Massage Qualifications: Holistic massage/ Indian Head Massage/ Lymphatic Drainage/ Massage in Pregnancy/ Aromatherapy. ITEC. Credit

1999-2000: Hackney Community College. Access to Higher/Teaching Studies

1985-1988: Vilnius Chemical-technological College. Galvanic Chemistry Studies

1975-1985: Middle School. Vilnius. Passed National Examinations GCSE eqv.

EMPLOYMENT HISTORY:

2002-2012: Massage Therapist. ‘Healthworks’/’Bodywise’ Complementary Health Centres. London.

• Assessed client’s personal health history, tailoring accordingly a treatment

• Provided professional and successful treatments

2011-2012: Retail Assistant (Temp. position) L’Occitane LTD. London

2007-20010: Receptionist. ‘The Bodyworks’ Complementary Health Centre.

• Held responsibility for various administrative tasks

• Corresponded with clients via telephone and e-mails

• Managed a bookings journal and a meetings diary

• Held responsibilities for greeting clients and cash handling

2004-2006: Public Sector Interpreter. ‘World Translations’ interpreting agency. London

• Provided a successful linguistic communication in various Public Sectors

• Provided an efficient cross-cultural understanding

1997-2000: Voluntary Supporting Assistant. Benthal Primary School. London

• Assisted improvement of the reading skills for the early stage pupils

1997-1999: Customer Service. Bar ‘Lorca’. London

• Held main responsibility for granting entrance and dealing with complaints.

• Managed the till

1993-1995: Assistant Manager. ‘TradeWorld’ LTD. Lithuania, Vilnius.

• Held certain responsibilities regarding stock supplies

• Supervised staff, arranged and conducted relevant trainings

• Corresponded with customers and dealt with complaints

• Maintained records and business meetings diary

1992-1993: Retail Assistant. ‘TradeWorld’ LTD. Lithuania, Vilnius.

• Served the customers

• Provided explanation about the merchandise

• Managed the till

1989-1991: Teacher’s Assistant. Chemical-technological College. Vilnius.

• Held most responsibilities for arranging resources relevant for the practical work and supporting materials for the students

• Provided effective guidance for the procedure of experiments, placing a greater importance on the safety awareness

• Set up the demonstrations, advised and supervised students

1988-1989: Chemist Technologist. Experimental Chemical Laboratory. Vilnius

• Took responsibility for the correct order and maintenance of a technological process in the laboratory

• Participated and successfully managed new experiments in the processes of galvanic coverings

REFERENCES ARE AVAILABLE ON REQUEST

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