John O. Simpson, Jr.

**** ***** ******* *****

Knoxville, Tennessee 37931

USA

jxaw2v@r.postjobfree.com

865-***-****

PROFILE

A multi-faceted, results-driven professional with a proven track record of improving operating efficiency, increasing profit levels, launching food service start-up and product rollout, and converting negative situations into positive outcomes within multi-unit properties.

A strategic and analytical decision maker and problem solver who focuses on the overall picture to ascertain needs and goals, identify difficulties, and formulate visionary solutions to develop market leadership positioning with progressive increases in sales and bottom-line performance with a demonstrated record of success.

A dynamic team builder and leader who communicates direction and commits people to action with clear authority and accountability, and promotes a positive working environment conducive to collaboration, team work, continuous learning, and internal promotions.

Provides administrative, operational, and creative direction and support through the integration of detailed knowledge of F&B operations, a history of recognizing and developing talent and opportunities, and the ability to institute operating procedures, expand market share, and implement policies and procedures which maximize productivity and profitability.

Utilizes computerized systems and software (MS Word, Excel) to create, track, issue, and manage information.

EDUCATION

1975-1976 United States Air Force Academy (Congressional Appointment)

1976-1979 University of Tennessee (B.S. Industrial Management)

EMPLOYMENT

2002-Present Director of Operations, Claremont Restaurant Group

A company operating four different concepts.

Responsible for overall operations of locations in Tennessee, North

Carolina, South Carolina, and Virginia.

Hired for the purpose of increasing sales and profits and overseeing multiple locations

2000-2002 Vice President of Operations, Wildwood Equestrian and Convention Center

A company which was in the process of designing and constructing North America’s largest equestrian facility complete with 2,600 sleeping rooms, twelve restaurants, a 12,000 seat indoor coliseum, a 380,000 square foot exposition building, an education and auction complex, two eighteen hole signature golf courses, 2,500 permanent stables, a 500 site campground, and numerous other venues.

1997-2000 Director of Quick Service and Deli Operations, Flying J, Inc.

A company consisting of travel plazas, oil refineries, and distribution, with full-service restaurants, quick-service concepts, and delicatessens (135 locations) throughout thirty-nine states and Canada, generating $3.5B in annual sales.

Administered direction and operational guidelines to restaurants throughout multiple locations. Set priorities, activated methodologies, and established motivational and mentoring relationships to achieve productivity, profitability, and high standards of performance within a team-structured network. Increased profits by $1.1M in the first year.

1983-1997 Vice President of Operations, RTM Restaurant Group, Inc.

Owner of over 800 quick-service restaurants nationwide, including Arby’s, Lee’s Famous Recipe, Mrs. Winner’s Chicken and Biscuits, and Del Taco, generating $800M in sales.

Oversaw the operations of 136 restaurants throughout five states, with a focus on operational fluidity, budgeting, marketing, recruitment, and bottom-line profitability.

Launched innovative marketing programs and operational improvements, realizing a turnaround in profit of $1.15M in the Atlanta market within one year.

Recipient of the President’s Award for two consecutive years (recognizing achievement of 25% profit improvements), and of multiple quarterly awards for sales improvements, cost controls, reduction in turnover, and profit improvements.

1979-1983 Assistant Food and Beverage Director, Hyatt Hotels, Inc.

A company which owns and operates first class hotels throughout the world.

Climbed the ranks in the food and beverage departments at two of these premier hotels (Hyatt Regency Knoxville, and the Hyatt Regency at Embarcadero Center San Francisco)

ADDITIONAL TRAINING AND HONORS

American Management Association Leadership Course (Graduation Speaker)

Who’s Who Among Business Executives

Director of the Year Award (Three consecutive years)

Facilitator for Personal Discernment Inventory

Food Management Professional through the NRA

Contact this candidate