IT-Service Mangement
Resume:
SRIESAANGHER .A
****.***@*****.*** Mobile: 979*******
CAREER OBJECTIVE
To become a contributing Technical Consultant in an organization for its success, by applying the best business practices, through innovative solutions and constantly updating my skills.
EDUCATIONAL QUALIFICATIONS
Bachelor of Engineering (Computer Science) – 2009
o Velammal Engineering College, Ambattur, Chennai
Diploma in Electronics and Communication – 2006
o Salem Polytechnic College, Salem
SSLC – 2002
o Sri Vidya Mandir Higher Secondary School, Salem
TECHNICAL SKILLS
ERP : ECC 6.0, SAP R/3 4.7.
Operating System : MS-DOS, UNIX, MS Windows XP
Programming Languages : ABAP / 4, C, C++, OOPS Concepts
OTHER WORK EXPERIENCE – 2 year 9 months
ORGANISATION : CITI TECHNOLOGY INFRASTRUCTURE AND OPEARATIONS
PAYROLL : CMS INFO SYSTEMS
DESIGINATION : FMS Engineer
ROLE : CITOQ In Incident Management Team
DURATION : (June 12- Till now)
ORGANISATION : VALGEN BUSINESS SOLUTIONS
DESIGINATION : Associate Consultant Trainee - SAP
DURATION : 6 Months(Sep11- Feb12)
DOMAIN : SAP-ABAP
ORGANISATION : CAPITAL SYSTEMS & SOLUTIONS
DESIGINATION : TECHNICAL SUPPORT EXECUTIVE
ROLE : SYSTEM ADMIN
DURATION : 6 Months (APRIL’11 – Sept’11)
ORGANISATION : SOFTCELL TECHNOLOGIES
PROJECT : HYUNDAI MOTOR INDIA – CHENNAI
DESIGINATION : TECHNICAL SUPPORT EXECUTIVE
ROLE : IT SUPPORT ENGINEER
DURATION : 1 year (April10- April 11)
ORGANISATION : ANDRITZ TECHNOLGIES
PROJECT : SALEM STEEL PLANT
DESIGINATION : ENGINEER
DURATION : 6 months (June’09 to Jan’10)
ROLE : ENGINEER
PROJECTS WORKED ON
ORGANISATION: CITI INFRASTRUCTURE AND OPERATION
TEAM SIZE: 15
ROLE : FMS Engineer
DURATION: JUN’12- CURRENT
Key Responsibilities
SUPPORT IN INCIDENT MANAGEMENT TEAM IN CHENNAI .
Escalating the ATM and KIOSK Process to CITI RAO’s .
Support For 700 ATM’s and KIOSK(One touch panel Access)
Support the backend of all Banking server (Online banking, Mobile banking,ATM and KIOSK)
Generating Cash Balance Reports to all ATM RAO’s
ORGANISATION: VALGEN BUSINESS AND SOLUTIONS
TEAM SIZE: 10
ROLE : ASSOCIATE CONSULTANT TRAINEE
DURATION: SEP’11- FEB’12
KEY RESPOSIBILITIES
Reports: Creation of Interactive and Classical Reports.
Layout Sets: Modification of standard layout sets, Smart Forms, SAP scripts and related control programs.
Batch Interfaces: Development of Classical Batch Input and Call transaction programs and uploading of data into SAP system for various transactions.
ORGANISATION : CAPITAL SYSTEMS & SOLUTIONS
Team size : 5
ROLE : SYSTEM ADMIN
DURATION : APRIL’11 – Sept’11
KEY RESPOSIBILITIES
Maintained Desktops, Laptops, Network printers in Colleges and service.
Maintained connectivity between branches and providing network support to customer’s employees.
Vendor Management with maintaining records of all activities, attending review meeting on weekly and monthly basis.
Maintaining Win2000, Win XP, Win2000 Professional, Win9x Clients and Laptops.
Managing user accounts, file systems, security Issues.
Attending to daily problems, installations, up gradations, security measures and training on
Usage of systems
CLIENT : HYUNDAI MOTOR PVT LTD
TEAM SIZE: 5
ROLE : IT SUPPORT ENGINEER
DURATION: APRIL’10- APRIL’11
KEY RESPOSIBILITIES
Handle and the network related problems for all the Hyundai vendors
Monitoring daily and production status of the vendor’s
Updated management on regular basis through reports,email and presentations
Maintain the vendor’s records for internal clarifications
Creating the vendor’s transaction id and giving the authority according to their needs
Attending meeting of the monthly and weekly production status
CLIENT : SALEM STEEL PLANT
TEAM SIZE: 10
ROLE : SYSTEM ADMIN
DURATION: JUNE’09- JAN’11
KEY RESPOSIBILITIES
Installation and troubleshooting the application used in salem steel plant.
Support and troubleshoot of network related issues
Maintain win2000,winxp, win9x clients and updating antiviruses packages
Attending to daily problems, installations, upgradations and security measures.
OTHER ACCOMPLISHMENTS
Diploma in Computer Technology by Institute of Electronics and Computers, Salem
• Advance Diploma in Computer Hardware and Networking by Small Industries Service Institute, Salem
Underwent In-plant Training at HCL Info Systems, Coimbatore
CAREER ACHIEVEMENTS
Diploma in General Collection Category by Department of Post Regional Philatelic Exhibition Western Region, Tamil Nadu
Outstanding Performance in Centennial Rotary youth leadership
College music troop member
PERSONAL DETAILS
Permanent Address : #T-2 Greenhouse Apartments,
6-13, Thiruvalluvar Street,
Subramanya Nagar, Salem-5
Date of Birth : 09.03.1987
Sex : Male
Languages Known : English & Tamil
Hobbies : Stamp collection, playing musical instruments
DECLARTAION
I here by declare that the above facts are true and correct to my belief
Place: Salem
Date: (A.Sriesaangher)
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