Sumit Kumar - 5 Years Exp in I.T. + MBA, UK

Sumit Kumar

Flat No - *, ** Mansfield Road

Ilford, London, IG1 3BB

Email: ********@*****.***

Mobile: +44 (0-758*******

HIGHLIGHTS

• Highly motivated, PRINCE2 certified, result-oriented professional with 5 years of extensive experience in Information Technology industry (including more than 2 years of work experience in UK) across various roles including Project Management, Business Analysis, System Analysis and Software Development (coding)

• Worked with renowned institutions like American Express and Lloyds Banking Group

• Proven success in myriad of extremely critical and regulatory IT projects in UK

• Excellent exposure in integration and process streamlining and restructuring

• Excellent understanding of system architectures, interfaces, protocols, data requirements, and implementation changes on virtue of hands on software development experience across mainframes and PC based software

• Comprehensive understanding of onshore-offshore delivery model

• Strong focus to align project solution with business needs

• Currently providing Strategic Consulting to Aviva, UK for differentiating its commercial proposition in intermediated market characterized by low barriers to entry, over capacity and active regulation (MBA Final year project)

• MBA from world-renowned triple-accredited Strathclyde University and seeking stimulating experience in challenging business environment

EDUCATON

2010-2011, University of Strathclyde Business School, UK, MBA; Department of Management Team Player Scholarship Awarded

2001-2005, Cochin University of Science and Technology, Kochi, India, B.Tech in Information Technology; First Class with Distinction

BUSINESS SKILLS

• Business Requirement Gathering and Documentation

• Business Process Research, Analysis and Documentation

• Use Case Modeling and Analysis

• Data Modeling

• Gap Analysis and Impact Analysis

• Stakeholder Management

• Change Management

• Project Management

• Project methodologies (Waterfall and Agile)

• Product Evaluation

• User and Functional Test Planning, Execution and Reporting

TECHNICAL SKILLS

Operating System Windows NT/ XP / 2000 / 95 / 98, Mainframes, MS-DOS

RDBMS MS Acsess, DB2, Datacom

Programming Language SQL, VB Script, HTML, XML, C, C++, Cobol, .Net, JAVA

Other Tools, Products, Protocols and Methodologies MS Project 2000, MS Visio, Mercury Quality Center, Microsoft Office, MS Visio, SM7, Peregrine, Endevor, InfoPac, Connect Direct, File Aid, Insync, Changeman

Documentation Producer – Business requirement documents, system requirements specifications (vision document), storyboards, use cases, test plans, traceability matrix, requirements coverage report, defect coverage reports, user manuals, change request impact analysis documentation, process flows, project brief, project initiation document, Request for Information, Request For Proposal, Statement of Work, implementation strategy.

Reviewer – End to end project design, test plans, test cases, vendor solution documents, mid level platform design documents for individual IT platforms.

PROFESSIONAL EXPERIENCE

Sept 2005 – Sept 2010, Cognizant Technology Solution, India & UK

Cognizant Technology Solutions (CTS) is a global IT services and consulting corporation headquartered in Teaneck, New Jersey, United States. Revenues: $3.279 billion; Number of associates: 100,000 [From 2010 Q3 Corporate Fact Sheet]

Aug 2009 - Sept 2010, Application Lead – Project Management, Lloyds Banking Group (LBG), London, UK

• Established Cognizant’s representation at client location and built development and support team from scratch

• Led and managed LBG’s international payment processing application and its team of 15 experienced associates, based in London and India

• Successfully managed iconic UK regulatory payment projects, worth 1M GBP, within critical timescales for international payment processing application of LBG

• Initiated, executed and managed seamless transitioning of live defect prevention and resolution mechanism to offshore from client’s Subject Matter Experts with clear focus on client’s cost reduction and continuous customer support facility

• Provided domain and IT consultancy and suggested creative ideas for value addition in client relationship management meetings; coordinated and executed resulting ideas as Process Improvement Projects (Process Restructuring)

• Refined payment execution process through extensive understanding and knowledge of international payment and accounting system of LBG (Streamlining Processes)

• Imparted technical, analytical and business knowledge in HBOS integration activities

• Participated in Business Development meetings and provided technical, functional and business inputs; Brought business for organization through domain expertise and by leveraging strong client relationship

• Bridged gap between Cognizant’s offshore management and client’s senior management to shape development projects in onshore-offshore delivery model

• Closely liaised with client in planning, prioritizing and managing complex IT development projects

• Took lead role in managing client relationships including incident management & escalations

• Ensured that projects are completed within budget constraints and as per agreed timelines

• Handled delegation and collaboration between onshore and offshore development teams ensuring on-time delivery to client

• Ensured quality in service delivery and adherence to SLAs

• Ensured employee retention within the team with a focus on ensuring business continuity and employee satisfaction; Resignation/Attrition Management, Leave Management

• Ensured adequate resource of the project throughout its lifecycle

• Attended myriad of workshops with different IT project’s stakeholders and set clear vision of client’s expectation among team and directed and motivated them for optimal solution

April 2008 - July 2009, Business Analyst, Lloyds Banking Group (LBG), London, UK

• Gathered stakeholder requirements, prepared system requirement specifications and use cases by analysing scheme documentation, consulting business, users and subject matter expertise

• Conducted workshops to understand different business perspectives and identified appropriate consensus model to be implemented

• Worked with plethora of intricate interfaces and analyzed their feasibility of existence; Proposed new interfaces

• Analyzed and suggested retention or deletion exiting application in HBOS integration on the basis of key parameters

• Collated data from IT and conducted comprehensive data analysis research for existing system and helped IT department to design replacement system

• Prepared use-cases, developed process maps and process flow documents

• Analysed and documented differences between the ‘as is’ and ‘to be’ processes

• Participated in preparation and review of Solution Overview document, End-to-End project document, test plans and test cases

• Reviewed platform specific design documents for Common System, Swift, CHAP and FSA

• Reviewed and assisted with implementation strategy; Helped determine Go/No-Go decisions

• Assisted QA with System Integration testing, user acceptance testing and industry wide acceptance testing

• Ensured all defects are well-logged and retested; Extensively attended defect call with testers, developers and business representatives and prioritized and ensured closure of all defects on time

• Fully understood the business process of payment users and assisted them in live comfort proving

• Worked closely with user and assisted them in post-implementation validation

• Identified key defects and determined need of a change request to meet business requirements

• Closely worked with developers and prepared impact analysis document for change requests

• Maintained risks, assumptions, issues, and dependencies log on share point

Feb 2006 - Mar 2008, Business Analyst, American Express, Chennai, India

• Liaised between Business and IT and ensured that Business goals and objectives for Credit Card Statementing are clearly communicated and understood by IT

• Understood and communicated IT’s concern and issues back to business for efficient and effective resolution

• Gathered, documented and communicated functional requirements of business to IT

• Wrote down design specifications, user stories and acceptance criteria to be used by developer in developing applications and enhancements

• Worked with IT resources to design, develop, test and implement solutions that meet functional specification

• Led and facilitated meetings with technical teams and business

• Participated in development of project plan / timeline requirement

• Prepared system test plan and system test cases and ensured that testers understand each test cases

• Helped testers to setup test data during execution of test cases

• Prepared User Test Plan and helped users validate test results

• Attended defect calls and ensured closure of defect before live implementation

• Assisted Implementation Manager in preparation of implementation plan

• Managed numerous change requests for different projects

Sep 2005 - Jan 2006, System Analyst, American Express, Chennai, India

• Coordinated Card and Payment SPRINT (Short Project Run in No Time) projects among peers

• Responsible for accepting and quoting RFQs (Request for quotation) for numerous projects

• Accepted and comprehended complex business requirements from client and mapped them technically over intricate legacy banking applications through profound analysis

• Prepared design specs and ensured that developers understand it well

• Reviewed software code and suggested apposite changes for optimal results

• Ensured quality adherence in software development and specification documents; Attended quality audits

• Prepared implantation plan, ensured successful implementation and transition of software to support team

• Managed and executed Knowledge Transition sessions for software developers

Dec 2004 - Mar 2005, Software Developer, Siemens, Gurgaon, India

Siemens AG is a German engineering conglomerate that is the largest in Europe. Siemens' international headquarters are located in Berlin, Munich and Erlangen, Germany.

• Extensive study of Telemaster Linux – An Interactive Voice Response System (IVRS)

• Developed a module of Telemaster Linux

• Designed and developed a customized parser for IVRS

FURTHER INFORMATION

• Awarded ‘Star of the Month’, the highest rating (top 10% of associate in company), for exemplary performance in Banking domain

• Designed, developed and implemented Live Financial Solution for Indian Railways (Jul-Dec 2003)

• Internship offered from Information and Communication Technology of International Criminal Court, United Nation, Netherland

• Promoter and key representative of MBA Oath Chapter of Strathclyde Business School

• Active member of Vihangam Yoga (Non-profitable organization teaching ancient meditation technique and helping poor and orphans through charity) (Jan 2006 – Till date)

• Interested in reading non-fiction and playing table-tennis

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