Sales Coordinator

LAURA M. BATEMAN

• Ability to work accurately under time pressure with multiple assignments and projects

• Self-motivated; strong time management and problem-solving skills; strong written and verbal

communication skills

• Detail-oriented, highly organized, creative, responsive, proactive, professional and focused

• Experience in dealing with highly sensitive and confidential information in a discreet and appropriate

manner

• Ability to work effectively and efficiently with coworkers in multiple departments and at all levels

• Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook), Lotus Notes,

Salesforce.com (contact management software), as well as business operating systems SAP and SBT

WORK EXPERIENCE

August, 2001 – REHAU Construction LLC / Greensboro, North Carolina

December, 2011 International Polymer Manufacturer

Title: Sales Coordinator

• Customer Service - Extensive proactive background including phone, fax, mail-in, email and person-to-person requests

• Comprehensive sales order entry including margin accuracy and order acknowledgment for responsible product groups

(responsible Product Groups include: General Products (Tubing/Profiles), Compound, Appliance, Heating, Plumbing,

Furniture, and Automotive)

• Detailed purchase order entry and follow-through including internal plants and third party suppliers

• Cost coding and accuracy review of incoming invoices for third party vendors (ie: freight, utilities, telephone,

etc.)

• Preparation and research for reporting packages associated with sales office including:

Monthly Profit & Loss Statement review including issue of Quality of Figures reporting package (all-inclusive

break down of cost details associated with sales office)

Inventory management (monitor of turnover versus demand) for product maintained in sales office inventory for

all product groups (Slow-Moving/Obsolete)

Daily profitability reporting per Product Manager per product group (net sales versus forecast versus gross

profit achievements)

Weekly reporting of activity within contact management software (Salesforce.com) and updates to Product Managers

• Research and preparation of presentation packages surrounding sales office audits, trainings and meetings

• Maintenance of customer master information in business operating system (SAP) including customer-specific pricing

and material information as well as calculation for direct sell components against profit

• Preparation and issue of quotations as well as maintenance of quotation database

• Responsible for ordering and distribution of office supplies as well as literature allocation to distributor

network and manufacturer’s representatives

• Account management including cold-calls, credit/collection activities and other related duties

• Arrange travel, maintain calendar/to do list, administrative support to assigned manager(s)

• Organized and conducted training for all North American Sales Coordinators (2006)

• 2005-2006 North America Sales Assistant for RAUMEDIC (stand-alone sister company to REHAU responsible for Medical

products). Responsible for entry of all orders (sales and purchases) as well as inventory management via

QuickBooks software.

October, 1999 – Dynamic Feeds, Inc. / High Point, North Carolina

July, 2001 Coil Handling and Material Processing Equipment for the Metal Stamping Industry

Title: Communications Manager

Note: Dynamic Feeds, Inc. is no longer in business in High Point, North Carolina. Minster Machine Company

(Minster, Ohio) acquired the assets of Dynamic Feeds in July 2008.

• Customer Service - Extensive proactive background including phone, fax, mail-in, email and person-to-person requests

• Management and maintenance of business operating system (SBT Pro Series 5.0)

• Internet website lead management and email administrator

• Maintenance of company calendar and coordination of sales and service personnel appointments

• Coordination of trade shows including all activities involved in the planning and implementation of the exhibit

(i.e.: completion of all resources included in the exhibitor handbook)

• Preparation and issue of quotations as well as maintenance of quotation database and contact management software

updates (Skyline 4.1)

• Issue of supplies to distributors and customers including literature and manuals

• Detailed sales order entry and release including generation of bill of material and order acknowledgment for

machine orders

• Development and distribution of company newsletter to distributors on a monthly basis

May, 1989 – Adwood Corporation – Tapes & Tools / High Point, North Carolina

September, 1999 Woodworking Machinery & Supplies

Title: Sales / Project Coordinator

• Customer Service - Extensive proactive background including phone, fax, mail-in, and person-to-person requests

• System Administrator for SBT (VisionPoint) Accounting Software Program

Responsibilities included maintaining user identifications, passwords and privileges as well as

detailed sales order entry, invoicing and inventory control

• Leasing Administrator including processing of applications and invoicing

• Travel to industry trade shows (1-2 per year) including sale and exhibition of products for supplies division

(Tapes & Tools) as well as booth organization

• Update of sales team and distributor network (i.e.: new products, price changes, etc.)

• Distribution of information received from advertisements and editorials including mailing of literature, generating

special quotations, and advising the Regional Sales Managers of prospective customers

• Projects include gathering information for sales tax audit and customer database update for over 4,800 customers

EDUCATION

~ DeVry Institute of Technology / Decatur, Georgia -- 1987

*Six months in Computer Information Systems Program

~ Pepperell High School / Lindale, Georgia -- 1986

*Graduated with honors

~~ References available upon request ~~

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