Experience a Friendly Professional!

DE’GINA CHARRYON LOGAN

LICENSED California Resident Insurance Producer - Fire and Casualty Broker-Agent, May 2001 to May 2011

EXPERIENCE

**/**** – Present Insurance Representative

Call on policyholders to deliver and explain policy; Analyze insurance program and suggest additions or changes; Calculate premiums and establish payment method; Customize insurance programs to suit individual customers; Sell various types of insurance policies to individuals on behalf of insurance companies; Interview prospective clients to obtain data about their financial resources and needs, the physical property to be insured, and to discuss any existing coverage; Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients; Explain features, advantages and disadvantages of various policies to promote sale of insurance plans; Contact underwriter and submit forms to obtain binder coverage; Ensure that policy requirements are fulfilled, including the completion of appropriate forms; Confer with clients to obtain and provide information when claims are made on a policy; Perform administrative tasks, such as maintaining records and handling policy renewals; Select company that offers type of coverage requested by client to underwrite policy; Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts; Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

08/2005 - 05/2007 Marsh Commercial Lines Entertainment & Media - Wrap-Up Administrator

Report to Program Manager for assigned business segments; Responsible for providing Client Advisors with information necessary to make sound underwriting decisions ; Provide support responsive to marketing, underwriting, retention and service goals; Assured all related support activities delivered in a manner consistent with department and expense management focus; Participate with Client Advisors and Underwriters in renewal and new business activities that support business unit growth and retention goals; Collaborate with Client Advisors and Underwriters to establish support needs for new and renewal policies; Participate in pre-renewal meetings to define assignments; Manage account documentation; Ensure accurate and timely servicing and billing of accounts; Calculate premiums, refunds, commissions, adjustments, and new reserve requirements for deductible fund; Communicate with companies, insured's, customers and internal departments; Provide information for regulatory compliance; Provide administrative support and other related services as needed; Participate in projects and assignments as needed.

03/2004 - 05/2005 Sander A. Kessler & Associates Commercial Lines Marketing Assistant

Update applications based on renewal schedules; Submit risks for non-admitted insurers; Resolve carrier subjectivities; Assimilate Loss Run Recaps; Forecast potential quotes; Create proposals and maintain marketing files; Prepare underwriting, pricing exhibits and schedules; Marketing, customer service and administrative support affecting brokers and insured's from initial submission through policy issuance and renewals; Identify and gather relevant account information to quote and/or bind the policy; create exhibits; Create proposals, compose agreement letters, process reinsurance contracts, policy changes, endorsements, and cancellations; researched and resolves issues; Responds to inquiries and questions; Processed statutory filings, proof of insurance, and certificates; input account information into system.

03/2003 - 12/2003 HUB International of California Commercial Lines Account Manager

Modify, update, and process existing policies and claims to reflect any change in amount of coverage or type of insurance; Process and record new insurance policies and claims; Review and verify data; Organize and work with detailed office records and maintain files for each policyholder; Examine letters from policyholders or companies, original insurance applications, and other company documents to determine if changes are needed and effects of changes; Correspond with insured or company to obtain information or inform them of account status or changes; Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts; Notify producer and accounting department of policy cancellation; Interview clients and take their calls to provide customer service and obtain information on claims; Compare information from application to criteria for policy reinstatement and approve reinstatement when criteria are met; Process, prepare, and submit business or government forms.

05/2002 - 02/2003 Speare & Company Commercial Lines Customer Service Representative

Process new insurance policies, modifications to existing policies, and claim forms; Obtain information from policyholders to verify the accuracy of information on applications, related documents, and company records; Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives; Proposals, certificates of insurance, invoicing and endorsements; Assisted with billing questions as customer service supervisor on escalation calls.

06/2001 - 05/2002 Temporary assignments Commercial Lines Service Representative

Process renewals and new business applications; Order Loss Runs and Motor Vehicle Reports; Create and follow-up suspense items; Process invoices, Certificates of Insurance and endorsements; Request Insurance Company Ratings: Calculate payroll to negotiate Workers Compensation premiums; Proofread policy proposals, process claims, and request quotes for renewals; Answering inbound calls.

05/2000 - 06/2001 Aon Risk Services Commercial Lines Jr. Insurance Administrator (OCIP)

Assisting customers and contractors with inquiries regarding insurance program; Review and update bid reports, payroll schedules, and OSHA requirements; Process declared projects and new business applications; Check policies, certificates of insurance, and endorsements; Handled incoming calls from call center; Answering questions for internal departments; Provided customer care with confidence as a service representative for the owner controlled insurance program.

Contact this candidate