Customer Service Sales

**** ** ****** ** ***** 541-***-****

Portland, OR 97206 E-mail

***********@*****.***

Dale Carr

** ***** ** *** ******* field

Summary of

In the front office from receptionist thru to key holder.

qualifications On the floor as dispensing optician, both spectacle and contact.

In the lab from technician thru to manager.

11 years in retail sales and customer service

cashiering

floor sales

assistant store manager

6 years as an educator

Sales

Skills and

Assesses customer needs with product knowledge and active listening

accomplishments skills

Maintains loss prevention standards through exemplary customer service

Achieved sales goals through up selling and plus selling techniques

Always accurate in cash handling, making deposits, and reconciling

drawers

Management

Supervising staff through positive modeling and coaching

Full control of inventory; ordering, receiving, stock counts, and shipping

returns

Drive sales through merchandising and market analysis

Experienced with the nuances of scheduling a staff of up to twelve

Technical

Manufacture of eyewear in a full service one hour lab

Comfortable with most common software; MS Office, Officemate,

Internet Explorer

Skilled in the use of anti-malware software

Instruction

Instructs classes from individuals to groups of eighteen

Academic topics; math, research writing, speech, and computer science

Aug 2011 to July 2012 Sunnyside Vision Source

Professional

Clackamas, OR

experience Ashland’s Optical Expressions

March 2008 to Aug 2011

Ashland, OR

Sept 2006 to June 2008 Oroweat/ Bimbo Bakery

Grants Pass, OR

Binyon’s

March 1999 to Sept 2007

Medford, OR

Southern Oregon University Ashland, OR

Education

North Medford High School Medford, OR

Awards received President’s club at Binyon’s

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