Manager Customer Service

Karen Smith

*** ******* **.

Seabrook, TX *****

713-***-****

Objective

A challenging and rewarding career within Office Management.

Summary of Achievements

• Negotiated reduced prices with vendors, resulting in dramatic savings

• Processed incoming orders from sales team

• Interacted with installers and sales team on daily basis

• Opening accounts, A/P, A/P

• High cash volume

Experience

Plantation Spirits

Office Manager/Bookkeeper Jan 2012-March 2012

Enter invoices into QuickBooks

AP/AR

Reconcile Bank Statements

Food Town

CSM Dec 2010-Aug 2011

Customer Service Manager

Wachovia Bank

Personal Banker Oct 2008 Oct 2010

Order Materials

Vault counting

Paying and Receiving

Opening New Accts CD IRA

Cash

Clear Choice Windows – Houston, TX

Office Manager Apr 2006 – Oct 09 2008

Managed purchasing

Processed window and door orders

AP/AR

Wrote up quotations for field reps

Set appointments for field reps

Payroll

Answering heavy phones

Window World – Houston, TX

Office Manager Jul 2003 – Nov 2006

Greeting customers

Setting appointments for field reps

Daily reporting for all managers

Setting up customer profile files

Daily, weekly, and monthly reporting for General Manager

Answering heavy phones

AP/AR

Hechingers-Kitchen Design – Houston, TX

Assistant Store Manager Jan 1999 – Jun 2003

Kitchen designing using 20/20 software

Supervised front end of store

Oversee cash pick-ups from bank

Assisted bookkeeper with cash counts and deposits

Related Skills

• Microsoft Windows XP, Word, Office, Quickbooks, Outlook Express, E-POPS, E-View,Voice over IP Systems

• Heavy phone line experience

Contact this candidate