RIM FARHAT
**** *********** **** ( Oakville, ON L6M 4C7 905-***-**** ( 647-
***-**** ( jupu5k@r.postjobfree.com
Objective: To secure employment in the field of Administrative Support,
Data Entry, Receptionist, Accounts Payable, Accounts Receivable & Customer
Service
PERSONALE QUALIFICATIONS
. Mature, Accurate, trustworthy, steady and reliable
. Quick learner, hardworking, detailed oriented, and able to handle
multitasking effectively in a fast paced environment
. Empathy (perceptive and sensitive to the feelings and attitudes of
others).
. Independent, self motivated and problem solver
. Highly organized, dedicated with a positive attitude
PROFESSIONAL QUALIFICATIONS
Communication Skills and Customer Service Skills
. Pleasantly greeting public in a friendly and professional manner ensuring
their satisfaction
. Answering phones, taking accurate messages and directing inquires to
appropriate department
. Computer skills ( Word, Excel, PowerPoint, Outlook, Internet Browser
and Accounting Software)
Office, Organizational and Time Management Skills
. Performing filling, record keeping, handling confidential matters and
able to accurately enter data by utilizing variety of computer
applications to enter and retrieve information
. Drafting correspondences and documents with efficient keyboarding speed
and accuracy
. Ability to proofread and interpret words and numbers.
. Receiving and distributing mail, managing telephones and responding to
verbal and written inquiries
. Manage Accounts Receivable, taking orders Accurately, answering customer
inquiries, invoice clients, create credit notes, prepare reports, store,
update and retrieve financial data using accounting software (SAP- Simply
Accounting- Quick Books -Business vision)
. Manage Accounts Payable, conduct Banking, bank reconciliation
. Manage and run inventory repots
. Ensuring maintenance of inventory levels through stock analysis to ensure
production quotas are continually met
. Set up and work with Canadian payroll, produce and print payroll cheques
and create payroll reports
RELEVANT EMPLOYMENT EXPERIENCE
Halton Multicultural Council - Oakville Receptionist -Front Desk Sep to
Dec 2011
Volunteer
Responsibilities:
. Handled all incoming and outgoing phone calls
. Greeted clients and directed them to the right person
. Helped clients fill their application forms
. Worked as an Arabic Interpreter
. Managed equipments and supplies
. Performed administrative tasks such as faxing, filing, photocopying,
mailing
. Updated bulletin board
Phoenicia Products (Ontario) Inc. - Oakville Customer Service -
Order Desk March to Jun 2011
Responsibilities:
. Answered and assisted customers with billing issues, pricing, and
general inquiries
. Processed incoming customer orders Using SAP Application - Accounts
Receivable
. Tracked shipments and ensured client satisfaction
. Invoiced customers and created credit notes
. Liaised with sales team and provided support when required
. Provided Back-up receptionist support
. Performed general office duties and administrative tasks such as
Proofreading, faxing, photocopying and filing
Green World Food Express Inc -Oakville Customer Service and
Office Clerk March to Sep 2010
Responsibilities:
. Called customers regarding overdue invoices And maintained Collection
call list
. Answered and assisted customers with billing issues, pricing, and
general inquiries
. Processed incoming customer orders Using Business vision - Accounts
Receivable
. Tracked shipments and ensured client satisfaction
. Invoiced customers and created credit notes and prepared Financial
Reports
. Liaised with sales team and provided support when required
. Performed general office duties and administrative tasks such as
faxing, photocopying and filing
Oakville Transit, Town of Oakville- Oakville Office Clerk- Volunteer
Nov to Dec 2009
Responsibilities:
. Performed Filling and general office duties
. Entered Data into Excel sheets
Safa Hygienic Products-Damascus, Syria 1991-2001
Office Assistant - Manufacturing Company
Responsibilities:
. Prepared and formatted documents
. Drafted correspondences and documents with efficient keyboarding speed
and accuracy
. Performed filling, record keeping, data compiling, handled confidential
matters and accurately entered data by utilizing variety of computer
applications to enter and retrieve information.
. Received and distributed mail, managed telephones and responded to verbal
and written inquiries.
. Performed monthly accounts, prepared financial reports and maintaining
and ensured data was accurately entered into Excel spread sheet and
Accounting Software
. Oversaw all paper work vital to the administration such as meeting
requirements and travel needs
. maintained inventory levels through stock analysis to ensure production
quotas are continually met
EDUCATION & PROFESSIONAL DEVELOPMENT
Cash register training Workshop 2012
Accounting Software 1 - Quick Tax & Simply Accounting - QuickBooks
Certificate
Sheridan College - Oakville 2012
Accounting 1 - Bookkeeping Certificate
Sheridan College - Trafalgar Campus -Oakville 2011
Office Administrative Assistant certificate
Sheridan College - Trafalgar Campus, Oakville 2011
On Track Program - Classroom Training for Workers
Halton Region, Burlington 2010
WHIMS Certificate - Emergency First Aid and CPR
Bachelor of Arts -English Literature
Damascus University - Damascus, Syria
REFERENCES AVAILABLE UPON REQUEST