Manager Administrative Assistant
Resume:
Stephanie Rodriguez
Brooklyn, NY 11237
*.*************@*****.***
Professional Skills:
• Personable, independent and motivated to produce top-quality work
• Knowledge and skilled in Microsoft Word, Excel, PowerPoint, Publisher , Spa Soft, OnQ, PeopleSoft, Timesaver
• Bilingual Spanish and English
Education:
• Queens College, CUNY January 2011- Present
Bachelor’s of Psychology
• Borough of Manhattan Community College 2009-2010
Undergrad, Liberal Arts & Science GPA 3.6
Experience:
Hilton New York July 2008– Present
Fitness Club & Spa Manager
• Process office payroll and schedules on a weekly basis
• Established budgeting, purchasing and forecasting for the department
• Ensured all applicable licensing and certification for all instructors remain current
• Served as weeknight MOD for hotel
• Conducted interview and hiring of the Health Club
• Responsible for processing all job opening on People Soft
• Maintained all team member file updated and secure
Fitness Center Coordinator September 2007 – July 2008
• Greet and Welcome up to 500 guest per day
• Book multiple appointments for all wellness services and confirm method of payment, provide guest with full knowledge of any service performed or offered
• Answer phones, file, and handle all administrative work
• Assisted the Fitness Center Manager with developing effective Pre-shift and training for the team
Splashlight Studios
Administrative Assistant / Front Desk Coordinator July 2003 –September 2007
• Exceptional customer services skills with VIP clients from Vogue, Bazar, Macys.com, Ann Taylor.com and many more.
• Organized and distributed mail, packages, and arranged schedule, assured proper routing of high traffic calls and correspondence
• Created daily floor plans according to clients request
• Maintained the orders of office supplies and equipment
Recognition and Community Service:
• Awarded Pride Nominee
• Safety Committee Member
• Volunteered in Hilton Blue Energy Committee
• Collaborated with the front office in Bite Size training for all Front Services team members
• Served as Lobby Ambassador when large groups in house
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