Brinklyn Hughes

** ********** **

Newnan, GA, ***65

504-***-****

juel03@r.postjobfree.com

Objective: To enhance my skill-set, while acquiring a professional position which will enable structured career development.

Summary of Qualifications:

Excellent Program Analyst and human resources background, including:

Recruitment; Management; Customer service; Vacancy Announcements; Policy/directive development; Compliance; Applicant qualifications analysis; evaluation and placement; Employee Training; benefits planning; salary negotiations; classification & employee relations; experienced in developing and implementing work force development goals and strategies; Program Coordination; Contractual Employment; Contractual agreements; Employee orientation; analyzing and evaluating of programs, policies, and procedures for effective program operations.

Training:

Hiring Management, Monster 8/2009; Selecting Employees, Monster 8/2009; Federal Staffing and Placement, 4/2010; Job Analysis and KSA Examining, 4/2010; Qualifications Analysis, 6/2010; Position Classification, 8/2010

Computer Skills:

Access Database, Hiring Manager, EQip, Resource for windows, Quick-books, HRIS, Power Point, Excel, Microsoft Word, Outlook Express, other Microsoft supported software, Quick Hire, GEMS, PeopleSoft, Oracle

Clearance: Secret Clearance

Education:

Bob Brooks School of Real Estate

Licensed Louisiana Real Estate Agent (certified member of the Realtor’s Association)

Xavier University

Business Administration (Accounting Minor)

University of New Orleans

Bachelor’s degree -Business Administration (Human Resource Management)

Work Experience:

Program Analyst / Human Resource Specialist, Department of State, Bureau of Diplomatic Security, GS-12, Arlington, VA, August 2008-Present

• Provides Personnel Services position guidance to program managers, Sr. level management, and other personnel within and outside of the Bureau of Diplomatic Security to ensure an effective acquisition process

• References and analyzes the FAM and FAR in order to provide guidance regarding personnel issues

• Provides program analyses, oversight, and coordination of the Personal Service Employee program for domestic and overseas positions

• Work closely with the contracting and procurement department in the preparation and modification of employment contracts

• Reviews / Analyzes position requests for completeness, accuracy and compliance with established policies and funding appropriation requirements

• Ensures funding appropriation for TDY deployments

• Prepares and submit appropriate documentation to classification for the evaluation of statements of work and pay level ranges

• Verifies approved grade levels for correlation with program office’s recommended grade level and queries program office for rebuttal action if necessary. Acts as the liaison between program officials and Classification regarding grade level determinations and statement of work modifications

• Conducts a job analysis and develops crediting plans for a complete analysis of each classified position. Verifies that the OPM Qualifications Manual for General Schedule Positions has been properly utilized for qualifications and accuracy

• Develops questions for highly specialized positions for entry into the Quick Hire/Hiring Manager system.

• Compose announcements via Quick Hire/Hiring Manager. Information entered in Hiring Manager must be verified against OPM Qualifications Standards for compliance

• Performs a Qualifications Analysis of each application electronically, via Quick Hire/Hiring Manager, to determine the eligibility of applicants based on specialized criteria

• Review and analyze disputes or discrepancies for alternative resolution

• Applied an array of contracting methods to difficult contracting issues

• Creates Certificates of Eligibility based on rankings and submits eligible candidates to selecting officials

• Develops rating and ranking criteria from knowledge, skills, and abilities identified in statement of work if there are more than 5 minimally qualified applicants per vacancy

• Makes conditional offers of employment verbally; determines if highest previous rate salary setting applies (for candidates with prior civilian federal service)

• Initiates Superior Qualifications Advance in step rate (using OPM and DOS guidelines) if the applicant justifies a higher salary based on previous work experience.

• Initiates EQip automated Security Clearance process and mediates process between agency and applicant

• Compiles and processes entry on duty packages in accordance with CAP (Contract and Procurement) office guidelines, and submits to CAP for processing. (to include JF-62)

• Coordinates payroll actions

• Provides expert advice and guidance on employee benefits and employment conditions

• Provides guidance to, both, employees and management in regard to employee relations issues

• Was instrumental in the development of a new Personal Service Employee contract and policy directive

• Conducts studies, analyze findings, and recommends policy modifications that will ensure the effective operation of the program

• Conducts quantitative and qualitative analyses to assess the effectiveness of program operations, procedures, and activities.

• Develops directives and manuals for employee guidance, benefits, and standard operating procedures

• Processes termination actions and facilitates separation and performance improvement proceedings

• Updates employee databases with employee status information and actions for the reporting of staffing levels/patterns

• Acts as the program’s subject matter expert and point of contact for employees, Sr. level management, and personnel within Diplomatic Security on issues related to personal service employee contracts

• Delegates program responsibilities during high volume or staffing shortages to ensure continuity of service

• Instrumental in training team members and junior partners regarding all responsibilities above

Business Consultant (Independent Contractor), Luling Rehabilitation Hospital, Luling, La., October 2007-August 2008

• Managed medical, financial, and billing data records in compliance with state and federal regulations

• Created and managed the Resource database for inventory and medical records management systems; analyzed the use of the database systems for efficiency prior to implementation

• Conducted detailed analyses of processes and productivity standards and made recommendations to the Hospital Administrator

• Trained personnel on health information and inventory compliance according to state and federal regulations

• Conducted audits in order to curve negative findings and provide corrective in-services to staff

• Provided employees with inventory accounting / management training

Human Resources Director, Billing Coordinator, Medical Records Coordinator, Specialty Hospital of New Orleans, New Orleans, La., September 2006-October 2007

• Worked with Medical Executive Committee members in order to formalize HR department policies and procedures

• Constructed the entire HR department from infancy based on Joint Commission (JHACO) and state regulations. (Was aided by JHACO representatives)

• Designed new employee orientation package and established and facilitated all new employee activities and sessions, which provides (for the first time) continuity in all company and benefit information presented verbally and in writing

• Was instrumental in the development of job descriptions and pay settings

• Conducted formal presentations to new employees, both executive level and medical staff, for new employee orientations and policy amendments affecting the organization

• Established policies and procedures, and researched /analyzed data in order to recommend modifications

• Developed manuals and directives in relation to policies and procedures, benefits, and orientation materials

• Effectively communicated both verbally and in writing to Sr. level executives, managers, vendors and other personnel

• Coordinated employee recruitment via career fairs and college recruitment

• Structured interviewing techniques exercised

• Developed advertisements through an assortment of news mediums

• Designed and executed strategies for recruiting, employee retention, and work-force development

• Assisted CEO and accountants in budget reconciliation and other forecasting/planning activities

• Conducted quarterly analysis of trends, staffing levels, managerial technique evaluation, and work load distribution

• Managed Payroll / Compensation

• Conducted detailed analysis of Satisfaction /Compensation surveys bi-annually

• Constructed an employee incentive program which implemented pay differentials and incentive packages etc...

• Sustained compliance of confidentiality in Human Resource and Medical files

• Conducted thorough background checks via Intellius, police department, medical and nursing boards

• Implemented a comprehensive new-hire process which incorporated a more elaborate management hiring protocol

• Managed Company benefits programs

• Assisted in administering an employee evaluation program, which allows for improvement on identified problem areas

• Handled employee relations, progressive planning, adverse actions, and EEO issues.

• Conducted /managed Medicaid-Medicare-private insurance billing

• Analyzed and maintained medical records in compliance with state and federal guidelines

• Established relationships with physicians in order to ensure compliance with health information guidelines

Realtor, Century 21 Investment Realty, Mandeville, La., April 2006-August 2008

• Specialized in assisting clients with the sale or purchase of personal and investment property

• Prepared market analysis for properties in order to capture fair market values of properties in the state of Louisiana

• Facilitated leasing and lease options for commercial properties

• Analyzed building service and construction plans to determine buyer feasibility

• Review, interpret, and provide guidance to investors on potential commercial properties

Editor/Administrative Assistant, Brook Companies (Staffing Agency)/Sunshine Pages, Metairie La., July 2005-September 2005

• Database mining and editing of yellow and white page advertisements

Administrative assistance to Recruiting Staff / Phone operator / Data entry of personnel information into the HRIS / Front desk operations / Assisted walk-in applicants with initial paperwork and testing

Project Coordinator, Graces Consulting Service LLC, Kenner, La., June 2005-September 2005/March 2008-June 2008

• Prepared project outline and business proposal for non-profit empowerment organization

• Prepared marketing plan and assisted director with marketing budget

• Recommended appropriate business start-up location through location analysis and forecasting

• Research for-profit and non-profit organizations of similar stature in order to tailor service offerings based on demand

• Collected statistical data from various agencies in preparation for grant proposal

• Prepared trend analysis

Human Resource and Health Information Assistant Manager, Oasis LTAC Hospital, New Orleans, La., September 2003-June 2005

• Maintained employee credentialing

• Assisted in the conducting of performance appraisals

• Assisted with employee in-services

• Maintained HR files

• Prepared of orientation material for scheduled orientation

• Assisted with employee benefits enrollments

• Corresponded with payroll manager for enrollment of new hires

• Conducted background checks

• Followed and educated staff on HIPPA and OSHA policies

• Maintained all medical records

• Corresponded with physicians in the correcting of deficient medical records to meet state and federal regulations

• Assisted with physician credentialing

Administrative Assistant, Corvel Corporation, Dallas, Texas, Summer 2002

• Insurance claim verification

• Analyzed insurance filings for accuracy

• Data error notifications and corrections

• Administrative office duties as directed by my supervisor

Contact this candidate