Bilingual Human Resource Manager

SUSAN DIANE DOMENECH

***** ***** *****

CHARLOTTE, NC 28213

HOME 704-***-****

CELL 704-***-****

**************@*****.***

SUMMARY PROFILE

Bi-lingual HR Manager with fifteen years of corporate experience. Ten years employed in the capacity of a Human Resources/Payroll Manager. Extensive experience interacting with regulatory agencies and all levels of staffing. Experienced with Oracle, ADP, and Ceridian Human Resource/Payroll systems. Proficient in Spanish and English in verbal and written format.

EXPERIENCE

11/08 to 5/09 Bimbo Bakeries USA, Charlotte, North Carolina

Human Resource Manager

Act as liaison between Corporate and Sales Field Division. Facilitate human resource actions such as recruitment, interviewing and orientation. Counsel managers, supervisors and field employees regarding employment related issues. Investigate claims of discrimination and harassment within the department, prepare reports of findings, and make recommendations for action. Maintain OSHA reports. Provide guidance to employees regarding benefits. Provide human resource support to 200 employees located in 12 states (NY, NJ, NC, SC, VA, LA, PA, DE, IL, KY, CT, TN).

ACCOMPLISHMENTS:

Established clear and concise communication between the Sales Field Division and Corporate. Educated employees regarding direct deposit and reduced cost of printing checks. Created efficiencies by running Oracle reports which discovered a $20,000 payroll discrepancy.

9/07 to 10/08 Stefano Foods Incorporated, Charlotte, North Carolina

Human Resource Manager

Adapt Human Resources policy to needs of expanding company. Developed Human Relations goals and objectives. Manage Human Resources budget. Handle employee relations. Direct employment and recruitment efforts. Manage company benefits and compensation. Compile statistics for employee benefits. Assist in development of training programs. Spearhead safety team and programs. Oversee disciplinary action; provide guidance and suggest techniques for improvement.

ACCOMPLISHMENTS:

Identified cost savings of $50,000 while projecting Fiscal 2009 budget. Hourly Employee Incentive Plan was established to increase productivity to 90% or greater on a monthly basis. Instituted a Human Resource Department that managed all facets of human relations matters.

11/04 to 8/07 Bollag International Corporation, Charlotte, North Carolina

Human Resource/Payroll Manager

Responsible for all human resource activities to include employment, compensation, labor issues, benefits, and training and development. Develop and maintain relationships with employment agencies, universities and other recruitment sources. Design and conduct new hire orientations. Oversee the preparation, processing and distribution of payroll. Address all EEO complaints. Handle all workman comp claims. Assisted in the implementation of safety rules and regulations. Work closely with the Plant Manager to resolve employee concerns.

ACCOMPLISHMENTS:

Established a Corporate Sponsored bowling league to foster collaborative relationships between management and staff. Attended a 30-hour certification class to better assist in educating all employees to take a more proactive role in adhering to safety policy and procedures, which reduced accidents by 10%.

05/99 to 04/04 Skytel Communications, New York, New York

Administrative/Human Resource Manager

Conduct New Hire Orientation. Assist employees and managers in employment related matters including; eligibility for benefits/leave; disciplinary of employees, vacancies; and other HR/EEO issues. Handle all facility management issues. Maintain overall expenses for the office. Supervise 2 Administrative personnel and a Receptionist.

ACCOMPLISHMENTS:

Created and implemented a formal Performance Appraisal process. Downsized personnel to help in the restructuring of the organization’s livelihood. Identified duplication and unessential positions. By downsizing it afforded the organization to better position themselves to gain competitive edge.

EDUCATION

06/03 New York University Virtual College

Ethical Decision Making

11/03 to 02/04 Ecornell University

• Fundamentals of Employee Benefits

• Building and Managing Employee Relations

• Fundamentals of Compensation

• Selection and Staffing

• Performance Appraisal and Management

09/80 to 06/85 John Jay College of Criminal Justice, New York, New York

Bachelor of Arts Degree in Government and Public Administration

Minor: Sociology

Dean’s List 1984-85

COMPUTER SKILLS

MS Office Microsoft Outlook, Ceridian, ADP Pay Expert, Lotus Notes, Oracle, Kronos

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