Customer Service Rep/Billing

Teresa Dahlgren

**** ****** ****** **

Aynor, SC 29511 Home: 843-***-****

Cell: 843-***-****

***********@*****.***

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Objective

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• Find employment with a company where my skills and experience will be an asset to the business while furthering my knowledge and abilities.

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• Multitasking

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Experience

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Reliable Medical Equipment, Conway, SC February, 2009 to Present

Customer Service Rep

• Customer file setup, data entry, insurance verification and billing, answering phones, assisting customers/case workers/Drs. with requests, confirming orders,ICD9 coding, assist in scheduling deliveries and pickups, (Brightree software)

Barnett Medical Inc., Conway, SC April, 2001 to January, 2009

Billing Supervisor

• Patient file setup, ins verification and billing, ICD9 coding, reports, customer service, organize and maintain monthly deliveries, phones, general office , training of personnel on software (QS1 software)

Ben Johnson Insurance Agency (Nationwide), Conway, SC November, 1999 to April, 2001

Associate Agent

Sales of auto and homeowners policies, customer service, applying payments, phones

and general office

Skills

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• Customer Service

• Data Entry

Glass N Wood Creations, Aynor, SC September, 1996 to Present

Bookkeeper

• general bookkeeping, accounts payable and receivables, data entry, maintain customer files, tax preparation (Quicken)

Connecticut Medical Insurance Company, Wallingford, CT May, 1987 to August, 1990

Administrative Assistant/Claims Dept

• administrator for Claims Manager, 9 Claims Representatives, interviewed applicants, training of new personnel, quarterly reports, creating new reports upon request, reviewing of bills, data entry, mail, maintaining claim files, phone contact with Attorney's, Dr., and hospitals

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Education

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Brewer Insurance School, Florence, SC 2000

Insurance License

• auto and homeowners policies

Cheshire High School, Cheshire, CT June, 1980

Diploma

• courses were business oriented

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