Manager Sales
Resume:
D. MARK BOWMAN
Murfreesboro, TN 37128
QUALIFICATIONS SUMMARY
Over 20 years of demonstrated success in sales and sales management. Achieved significant improvements in sales, profitability, and customer satisfaction objectives. A leader, motivator, coach, and team player with strong problem solving, analytical and interpersonal skills. Specific expertise in diagnosing complex issues, enhancing employee performance and orchestrating solutions for maximum profitability.
Other areas of experience include:
* Employee recruitment and training * Managing branch operations
* Planning and forecasting * Facility management
* Time management * Budgeting
* Contract negotiations * Client/Vendor relations
PROFESSIONAL EXPERIENCE
Dollar Thrifty Automotive Group, Nashville, TN March 2012- Present
Operations Manager
Responsible for greeting customers and responding to service issues, tracking fleet and equipment inventory, preparing reports, optimizing operation efficiency through employee coaching and coordinating lot movement. Supervises Rental Sales Agents, Staff Assistants, Shuttle/ Bus Drivers and/or Service Agents.
Manage in-fleeting of new vehicles and turn back or sales of existing fleet vehicles, including lease termination documentation and the assignment of associated inspections and repairs
Oversee fleet turnaround and distribution processes ensuring efficient utilization and vehicle maintenance records and quality; coordinate transportation of vehicles to and from ready lines, rental return area, maintenance garage, impound companies, auctions and body shops. Develop, recommend and implement various procedures and efficiencies. Ensure that lot and facilities meet image standards, arrange for upkeep and repairs.
Southeastern Telecom, Nashville, TN August 2011- March 2012
Business Development Manager
Responsible for acquiring and maintaining business accounts in the sale of telecom services and products. Setel sells and maintains NEC and Shoretel phone systems and equipment. As a BDM, I am accountable for a monthly quota and tracking activity in an in-house CRM system.
Budget PrePay, Bossier City, LA, May 2007- July 2011
Tennessee Agent Sales
Responsible for selling and acquiring new agents in the state of Tennessee to sell a line of pre-paid wireless and home phone services. Manage the activity of over 350 agents throughout the state. Negotiate agent commission and trained agents and employees on POS system.
Sparkplug Inc. Brentwood, TN, January 2005 – April 2007
General Manager
Responsibilities include: Meeting and exceeding revenue for three markets in Middle Tennessee. Hired, trained, and coached sales team as well as the Operations Manager. Responsible for sales forecast, hiring and training motivated sales team, negotiating leases and large internet connections for the entire market. Reported to the CEO and worked closely with the CFO and Vice President of Marketing. Sparkplug is a wireless internet service provider utilizing the Motorola Canopy platform.
AT&T Wireless Nashville, TN July 1999- December 2004
District Corporate Account Manager (July 2003-August 2003)
Responsible for the subscriber and revenue growth of selected Fortune 1000 accounts in the Middle Tennessee Market. Work closely with Global Account Managers across the country to ensure our National Accounts are informed of any promotions, changes, and launches of any new programs.
Corporate Sales Manager (October 2001- July-2003)
Manage a team of 10 sales representatives in the Nashville market to acquire corporate business accounts. Responsible for hiring, coaching, training, and motivating sales professionals to achieve individual and corporate sales goals. Met or exceeded business objectives consistently.
Account Executive II (July 1999- October 2001)
Sale of wireless phones to small and large corporations. Responsible for activating, programming, delivering, and training end user on product. Served as wireless consultant and performed cost analysis with customer.
Accomplishments include:
• Top salesperson for middle Tennessee-August 2000
• Top salesperson for middle Tennessee- September 2000
• Top salesperson for middle Tennessee- October 2000
• President’s Club, #1 in the Region, 2000 Achieved 172 % of business objectives
Dial Call/Nextel Birmingham, AL / Nashville, TN July 1995 – June 1999
Sales Manager (January 1998 – June 1999)
Duties include hiring and development of Account Executives. Forecasting and site justification of expansion and capacity sites. Facilitate weekly sales meetings. Assist Account Executives with presentations and cold calls on a daily basis. Control employee inventory and demonstration phones.
Account Executive (July 1995-December 1998)
Duties include prospecting, sourcing, needs analysis, cost justification, presentations to small and large companies and corporations, delivered and train customer on product.
Accomplishments included:
• President’s Club 1996
• February 1997-203% quota
• April 1997 Top Account Executive-215% quota
• Sales Manager of the Quarter (Tennessee)-2Q 1998
Enterprise Rent-A-Car Company, Birmingham, AL April 1988-September 1994
Regional Manager (December 1992- September 1994)
Duties include all operations of Enterprise Rent a Car in Columbus, GA. Responsibilities range from facility management, to maintaining a fleet of over 300 vehicles.
Assistant Manager (July 1990-December 1992)
Duties include all aspects of a start up branch in a new city. Heavy sales calls, rapport building in the community. Instrumental in joining several business organizations. Responsible for recruiting, and development of management trainees.
Manager Trainee (April 1988-June 1989)
Duties include picking up and delivering customers from service and body shops for the purpose of renting a replacement vehicle. Sales calls to insurance companies, automobile dealerships, body shops and other businesses for rental services.
Contact this candidate