Executive Assistant

Davette Quinones

254-***-**** Cell

512-***-**** Home

****************@*****.***

Award-winning Executive Assistant with twelve years of experience coordinating office management and special projects with a high degree of efficiency.

SKILLS AND ABLILITES

•Extensive experience in servicing customers, both internal and external.

•An independent self-starter.

•Strong verbal and written communication skills.

•Well-organized and highly efficient employee working in a multi-tasking dynamic environment.

•Ability to plan, organize, and supervise the work of others.

•Ability to think quickly, and successfully handle difficult clients.

•Technical proficiency in MS Word, Excel, PowerPoint, and Outlook programs.

PROFESSIONAL EXPERIENCE

Claims Representative: State Farm Insurance, Austin, TX (October 2009 – present)

•Conduct prompt and through investigations, evaluate facts, and interpret policy.

•Consult with policyholder, police department, and contractors in evaluation of claim.

•Continuously analyze case facts and monitor activities in order to identify possible fraud.

•Consider the relative costs and benefits of potential actions to choose the most appropriate one.

Executive Assistant: State Farm Insurance, DuPont, WA Austin, TX (August 1997 – October 2009)

•Provide executive-level administrative support to the Department Head of Planning and Finance and sixty direct reports.

•Coordinated projects and events exercising ability to improvise, improve procedures, and meet demanding deadlines.

•Liaison between all impacted departments to ensure proper communications and reporting practices.

•Plan and coordinate corporate parties, and develop presentation related on-site and off-site meetings.

•Organize the details of special events, travel arrangements, corporate agendas and itineraries.

•Manage capital purchases, direct vendor relations, generate and maintain equipment tracking records.

•Process monthly expense reports reflecting supporting documents and budget code indexes.

•Prepare and maintain weekly attendance and annual vacation records on 60 departmental employees.

•Maintain Outlook calendars for management team and schedule appointments.

•Diversity and Inclusion leader for State Farm Employee Resources Group.

EDUCATION

Business Administration concentration Management, Baker College, Flint, MI June 2009

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