Vice President

Jim Alvord

**** ********** ** *********@*****.*** Herriman, UT 84096 801-***-****

EDUCATION________________________________________

University of Phoenix, Salt Lake City, UT October 2008

Masters of Business Administration (MBA)

University of Utah, Salt Lake City, UT May 2004

Bachelors of Science (BS)- Hearing and Speech Science (COMDIS)

Salt Lake Community College, Salt Lake City, UT July 2001

Certificate of General Completion

PROFESSIONAL EXPERIENCE & LEADERSHIP________________________________________

TruHearing Inc./ TLCVision (TLCV) December 2003 – May 2009

Executive Vice President

 Primary figure in developing relationships and contracting with a network of over 1,200 Audiology, HIS, and Ear Nose Throat practices for a discount hearing aid program working in conjunction with health plans and employer groups (Including BCBS, Humana, and Wal-Mart).

 Key figure in development and troubleshooting of all aspects of the business including financials, operations, sales, marketing and business relationships.

 Built network and managed a business worth over $12 million gross worth annually.

 Applied pricing and sales strategies to help manufacturers and distributors increase profits.

 Increased the number of manufacturers represented from two to six in a 5-year period.

 Annual revenues increased a minimum 43% during my tenure with TruHearing Inc.

 Ability to close sales. Less than 7% return rate in a high return market (+20%).

 Organization Skills within office tasks, prospects and clients. Quick to learn new approach as well as establishing a positive rapport with co-workers and work collaboratively to achieve goals. High goal setting priority.

 Wrote training manual for call center and trained Customer Service Representatives (CSR’s) in a call center setting.

 Key contact for Health Plan of over 45 million members (BCBS, Humana). Developed strategic plans for revenue growth. Budgeting, forecasting, negotiating and business relationships all aspects of this position.

Intermountain Hearing Center- Audibel Hearing Centers June 2001 – November 2003

Hearing Instrument Specialist Intern

 Hearing screening, fitting of amplification, and the rehabilitation process involved with hearing instruments.

 Key figure in marketing of products, closing sales and involved with office responsibilities and decisions in a private practice setting.

 Maintained an individual practice in downtown Salt Lake City.

COLLEGE EXPERIENCE & LEADERSHIP

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Volunteer Representative Houston, Texas December 1999 – January 2001

Leadership positions - Church Missionary

 Leader of three different teams of six representatives in time management, motivation and interpersonal skills. Reported and evaluated teams results weekly to other leaders.

 Experience included learning and, teaching, public speaking, leadership and service.

PERSONAL AND ADDITIONAL SKILLS

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 Strong computer skills including all Windows programs and applications, Word, Excel, Outlook, most hearing aid programming software, ACT CRM, Adobe Illustrator, PowerPoint, and some QuickBooks

 President of Home Owners Association in new home development

 Eagle Scout

 Sense of Humor

 Active Musician

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