Customer Service Representative

Objectives

To find a job that allows me to acquire new skills and challenge myself on a daily basis.

Education

High School Diploma (07/2007)

 Deputy Girls Drill Team Commander

 Member of National Honors Society

 Member of Kitty Hawk Air Society

 Member of Girls Dill Team

 Member of Drill Team Color Guard

Experience

Breast Puller 10/24/2008 - 1/21/2009

Pilgrims Pride Chattanooga, Tn

Deboning chicken breast on a moving conveyor

Hand packer 8/31/2008 – 9/18/2008

Olsten Staffing Chattanooga, Tn

Hand packaging Acts mouthwash

Telephone Surveyor 8/12/2008 – 8/27/2008

Wilkins Research Chattanooga, Tn

Making outbound calls to give hospital surveys

Cashier 10/16/2008 – 2/16/2008

Central Park Fort Oglethorpe, Ga

Taking and prepping food orders

Operating a cash register

Customer Service Representative 07/16/2007 – 10/11/2007

Convergys Chattanooga, Tn

Answering inbound phone calls

Redirecting misdirected calls

Solving minor technical issues

Customer transaction: cash, check, and credit

Ordering service calls

Up selling and running credit checks to establish new services

Cashier 4/10/2006 – 6/01/2007

Sears Essentials East Ridge, Tn

Customer Transactions including cash, check, and credit

Western Unions and Money Orders

Processing returns and credit applications

Operating a cash register

Insider 10/07/2004 – 2/10/2006

Domino’s Pizza Fort Oglethorpe, Ga

Answering incoming calls

Order taking and food prep

Customer transactions including cash, check, and credit

Skills

 Operating a cash register

 Familiar with Microsoft Word and Excel

 Typing at 36 gwpm

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