Customer Service High School
Resume:
Jacqueline Chase
*****************@*****.***
Lithonia, GA. 30058
Objective
An entry-level position in Customer Service, with the opportunity to utilize and refine my skills and training as a Customer Service Representative, Unit Secretary and or Receptionist.
EAGLE’S SECURITY ATLANTA, GA.
June 2010 - present (Security Guard)
Security and Surveillance
I am in charge of making sure only authorized vehicles enter the airport.
Parking lot coverage
WAL-MART ROSWELL, GA
Nov 2009 - Mar 2010 (SalesAssociate)
Retail
I was in charge of the fitting room
Putting up returns
Assisting customers
Answering the telephone.
WAYFIELD FOODS DECATUR, GA.
Aug2008 - Dec 2008 (Assistant Manager)
Food and Beverage Production
Preparing cash registers
Assigning post for my employer
Issuing checks
Opening and closing the store
Counting money and working the customer service counter.
NORTHSIDE HOSPITAL ATLANTA, GA
May 1995 - Dec 2007 (Customer Service Rep/Unit Secretary.)
Healthcare Services
Answering the phone, faxing reports,filing
Handling customer complaints
Getting reports corrected on the dicitation Lines for the doctor's offices
Putting in calls to the doctors to confirm orders are correct
Taking MD orders off the charts, putting charts together, verify patients charts to make sure all insurance, account , and diagnosis information is correct
Admitting and discharging patients and other customer service duties.
CAREER ACHIEVEMENTS
Improved client relationship through commitment to follow through on tasks to completion.
EDUCATION
Medical (EMT) October 2007 - May 2008
Medix
Marietta, GA
Learning basic skills in first emergency response and driving the ambulance.
Medical (CNA) December 1989 - August 1990
PTC
Atlanta, GA
I learned basic patient care skills.
Sumter High School 1985
Sumter, S.C.
High school diploma
SKILLS
Customer Service, Clerical, Supervisory, knowledge of Medical Terminology , Knowledge of the HIPPA Laws, Knowledge of a Dicitation Line, Clinical Office Experience, Management, Communication, Software experience includes MS Word , Excel to include charts and graphs, PowerPoint, Visio, Publisher, Access, Adobe Creative Suite, Photoshop,Illustrator,Outlook to include
scheduling and maintaining multiple
calendars,InDesign,and QuickBooks.
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