Since ****, focused on Healthcare Quality Management. Great experience in Performance Improvement using Six Sigma tools, developing Key Performance Indicators (KPIs), Risk Management, Data collection plan, Utilization Management, improving Patient/Customer Satisfaction,Infection control and Patient Safety.Conduct quality audits,develop quality management & quality assurance standards for accrediting bodies as JCI & ISO, while involving teams from the facility, including physicians, nurses and administrative staff. Have extensive experience with the survey process, especially with the Joint Commission International (JCIA) standards and tracer methodology.
Have a good experience with computer skills like word, excel, P.P., SPSS, M.S. Office applications. Strong skills of leadership, communication, creativity, organization, time management, problem solving, and teamwork.