Human resources

Rachel L. Bayliss

**** ******* **. *** ***, Md **015 *************@***.*** Tel: 410-***-****

Personal Statement

I am the "WOW" factor you are looking for. I provide a friendly, fun, exciting professional working environment. I am full of energy and want to work for your company to make a difference in the day to day training and HR issues of team members. I am a passionate successful multi-manager and training supervisor looking for a position with your company. I bring with me 15 years of management and training experience and I believe I will be an asset to you and your company. Proper training and development of the right people are the foundations of a successful and profitable business.

Work Experience

Payless Shoe Source

Training Supervisor (September 1998 – Present)

Salary: $53,500 a year plus bonuses

Professional experience:

- Designed a new hire program to improve employee performance in new positions of the company by outlining job duties and explaining classification of each job.

- Conducted an in-depth analysis of the problems by performing a Needs Assessment using Organizational/Task/Person Analysis.

- Recruit, hire, and train successful team members

- Conduct exit interviews

- Make determinations and provided recommendations to management on career development principles and practices.

- Provided recommendations to the organization by the use of a designed training program.

- Prepare and facilitate presentations and manuals for training courses for more than 50 people.

- Develop and post vacancy announcements; successfully recruited and placed applicants; organized job fairs; conduct interviews.

- Use Talent Central electronic database system to retrieve and analyze information in order to fill needed positions.

- Coordinate drug testing and background checks for potential employees.

- Evaluate, revise, coordinate, and conduct new hire orientation to include benefit packages, retirement packages, compensation, and job safety training.

- Process new hire information, transfers, promotion, performance evaluations, and terminations.

- Responsible for the continuing education, training, and certification of new and experienced employees.

- Coordinated orientations and exit interviews for part-time and temporary employees.

- Teach employees, new and seasoned, more efficient ways to perform their jobs.

- Continuously train and mentor managers at 24 locations.

- Insured Fair Labor Standards Act compliance; abreast of current employment laws to include but not limited to Meal and Break Policy, Antidiscrimination, OSHA, and Workman’s Compensation.

- Excellent time management to balance work load, team support, and add a-hoc responsibilities in a timely and professional manner.

- Coordinate daily operations to include, monitoring timesheets, auditing employee files, training employees on customer service, create schedules using a PeopleSoft application called Kronos, post up coming events and award employee of the month.

- Work closely with management, Loss Prevention, and security.

- Research, interpret, and resolve complex human resource problems and issues independently or with management guidance using the most resent laws, regulations, policies, and concepts.

- Assisted in creating a development matrix for long and short term staffing needs.

- Supervise and advise 20 directly and 150 indirectly.

- Develop, organize, and conduct staff meetings.

- Successfully recruited, trained, and placed managers and team members for 24 Payless stores.

- Participated and lead special projects as needed within the company.

Education

Graduated: September 2011 from Strayer University

Bachelors Degree in Business Administration / Human Resources

Minor in Marketing

Other

- Outstanding written and oral communication skills to interact effectively with people at all levels

- Multi task on a daily basis

- Highly motivated

- Able to motivate people and teams

- Encourage the development of the right people to achieve specific team goals

- Maintain excellent customer service standards

- Able to initiate and independently lead special projects

- Strong reasoning, analytical and problem- solving skills

- Manages multiple priorities effectively

- Handle complex and confidential matters

- Capable of working independently and as part of a team

- Ability to work closely with Senior Executives

- Demonstrate a high level of confidence and professionalism

- Proficient in Microsoft Word, Excel, PowerPoint, People soft and Outlook

- Type 40 wmp

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