Sales Training
Resume:
Carol Staples-Jordan
************@*****.***
EDUCATION
Northwood University, Troy, Michigan
Master of Business Administration, Management
December 2011
University of Michigan, Ann Arbor, Michigan
Bachelor of Science, Dental Hygiene
December 1995
EXPERIENCE
Assurant Employee Benefits, Troy, Michigan
Senior Dental Network Manager
2006-Present
•Performed sales experiences (cold calls and appointments) with territory dental offices
•Responsible for building PPO dental network (Michigan, Ohio, Indiana), maintaining national discounts, aligning company strategy
•Managed Customer Relationship Management (CRM) tool, designed to track calls, generate prospective leads, and identify potential territory opportunities
•Negotiate and re-negotiate fee schedules with dental practices
•Generate weekly reports relating to recruitment activities
•Establish and maintain relationships with key administrators of new and participating practices
•Provide quarterly reports on network growth to territory sales team
Oncall-LLC, Detroit, Michigan
Power Specialist
2002-2006
•Conducted Lunch and Learn seminars for Oral-B Laboratories
•Collaborated with local sales team to develop plans designed to improve profitability and brand awareness throughout the company’s Power Product line of business
•Conducted educational seminars for Dental Hygiene and Assisting programs
Richard and John Jamnik, DDS, PC, Keego Harbor, Michigan
Dental Hygienist
1996-2006
•Provided educational instructions on oral care and performed routine preventive treatment for patients
•Designed and implemented an office recall system to improve efficiency with scheduling preventive services for patients
SPECIAL TRAINING
Dental Benefits Basic Training, April 2006
Business Practices to Protect Personal Health Information, March 2006
Dental Networking Recruiting Training, February 2006
National Association of Pharmaceutical Sales Representatives Training, 2005-2006
Power Point Training for Continuing Education Presentations, January 2004
Oral-B Laboratories Sales Training, February 2002
LICENSURES AND ASSOCIATION MEMBERSHIP
Registered Dental Hygienist, State of Michigan
Basic Life Support (BLS) for Healthcare Providers, American Heart Association
HONORS, AWARDS, AND ACTIVITIES
Who’s Who Among Students in American Universities & Colleges Recipient, 2011
Vice President of Marketing, Northwood University DeVos Graduate School of Management, Program-Wide Business Simulation (200 students), 2011
Volunteer, Community Outreach and School/Head Start programs, February Annually
Ranked second as National Dental Network Recruiter, Assurant Employee Benefits, meeting 179% of goal, 2006
Certificate of Achievement, National Association of Pharmaceutical Representatives, 2006
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