Customer Service Sales

BRIAN J. KAISERMAN, SR.

***** ****** **** ******, *** Vegas, NV 89144 702/243-9626 ***********@*****.***

PROFESSIONAL SUMMARY

To obtain challenging, gainful employment where my experience and knowledge will be utilized to their fullest potential.

Key Strengths

Full Cycle Recruitment

New Client Prospecting and Acquisitions

Source open job orders

Prescreen and submit qualified candidates

Client Development and Revenue Growth

Developing and Maintaining Good Client/Customer Relations

Social Networking

Special Projects

Relationship building

Ability to multi-task

PROFESSIONAL EXPERIENCE

SUPPLEMENTAL HEALTH CARE, Las Vegas NV 04/11-04/12

Branch Staffing/Recruiting Manager

Established and Built company’s reputation and brand in the market through daily Staffing and Recruiting activities. Full cycle recruiting responsibility for multiple classifications.

Primary liaison for all staffing operations with 25+ client facilities. Source, identify and grow available job orders for healthcare providers. Placed over 100+ new assignments in 11 months.

Exceeded minimum revenue standards set forth by the company, consistently averaging between 125-150% to weekly budgeted goals. Consistently billed 40-50k per week gross revenue.

RELIABLE HEALTH CARE, Culver City CA 08/08-03/11

VP Business Development and Client Services

Responsible for daily Sales, Marketing, Recruiting and Staffing efforts for a $9-million a year healthcare staffing company, including direct supervision of 5-person office staff and over 250 Nursing and Allied healthcare professionals.

Developed and managed specific marketing and recruiting campaigns resulting in negotiation of 25 new service contracts, both commercial and federal, and over 100 new employees.

Prescreened candidates submitted by recruiters for open needs, ensuring clinical requirements of the client are met before marketing qualified candidates for consideration.

Average year-over-year revenue increased over 200% in 2009and 2010 while providing overall direction and management for office personnel.

NURSE NETWORK, Los Angeles CA 10/05-08/08

Director of Marketing and Recruiting

Full P&L responsibility, including Sales, Marketing, Recruiting, Staffing, Administration and General Development duties and supervision of office personnel.

Developed goals and strategies for a 2-person marketing and recruiting team. Provided overall direction including training, coaching, developing and mentoring responsibility.

Acquired and Managed 35 new client vendors through strategic planning and implementation of sales and marketing plans resulting in a 350% increase in annual billing to $4 million.

Maintained daily contact with clients, managing all customer service related issues.

HCA HEALTHCARE/All About Staffing, Las Vegas NV 11/02-06/04

Contract Liaison/Clinical Recruiter

Primary liaison for all communications with facility department heads regarding open needs.

Collaborated onsite with department leaders to develop and implement short and long-term recruitment strategies.

Facilitated local and travel contract assignments for hospitals, sourcing and identifying qualified nursing and allied health candidates for facility needs.

Screened and qualified candidate submissions from contracted agencies.

Improved relationship with facility administrators and department personnel, addressing any customer service related issues and general inquiries.

SKILLS

MS OFFICE: Word, Excel, PowerPoint. PeopleSoft, Taleo, PeopleClick, Bullhorn experience. Various internet sourcing mediums and social networking sites. Advertisement placing, Email/Call Blast campaigns. Coordination of special recruiting events, tradeshows.

EDUCATION

University Of Arizona.

Business Administration. 1981

REFERENCES

Available upon request.

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