Manager Customer Service

Nikole Martin

**** *. ****** **.

Aurora, IL ****5

E-mail: **********@*****.***

Phone: 630-***-****

Skills:

Customer service, Phone etiquette, Fast learner, ability to Multi-task, punctual and Computer Savvy

Objective:

I am looking for a receptionist/ administrative position where I can grow with a company, utilize my skills and be challenged to learn new skills.

Interests:

I am very involved in my children’s school and help out wherever I can. I also do pedicures for my family and friends.

Experience:

March. 2011 Goliath Cleaning Services Oswego, IL

To Office Manager

Present Answering phones, scheduling, accounts payable, accounts receivable, data entry, filing, and payroll

Sept. 2010 DKNY Donna Karen New York Aurora, IL

To Sales Associate

March 2011 Greeting customers, selling, stocking, cash register

June 2001 Kingsway Financial Aurora, IL

To Receptionist

Aug. 2004 Answering phones, taking messages, data entry, filing, greeting clients

Sept. 2000 J.D. Lincoln Inc. Costa Mesa, CA

To Accounting Manager’s Assistant

Jan. 2002 Accounts Payable Data Entry, filing Invoices, paying invoices, speaking with clients, payroll, processing purchase orders, making UPS and FED EX labels

Nov. 1999 Farnsworth Offices Aurora, IL

To Receptionist

April 2000 Answering phones for at least 7 different companies, transferring calls, taking messages, filing, data entry, greeting clients, making coffee

May 1998 J.D. Lincoln Inc. Costa Mesa, CA

To Accounting Manager’s Assistant

Nov. 1999 Accounts Payable Data Entry, filing invoices, paying invoices, speaking with clients, payroll, processing purchase orders, making UPS and FED EX labels

Education:

1998 Mater Dei High School Santa Ana, CA

• Diploma, required courses

1998 Orange Coast College Costa Mesa, CA

• No current Degree, Communications Courses

2011 Waubonsee Community College Aurora, IL

• Communications Courses, QuickBooks courses

Keyword Summary:

• Experience with Windows Vista, Microsoft Word, Excel, QuickBooks and Internet Explorer

• Comfortable on phones

• “People person”

• Professional

• Able to prioritize to reply to customers in a timely manner

Contact this candidate