Manager Real Estate

MISSION

To obtain a position as a Banking Compliance Officer using my background in retail and commercial lending, operations, mortgage loan documentation, and collections.

SELECTED ACHIEVEMENTS

Over 10 years of progressively responsible experience in all areas of banking including mortgage, commercial, and retail/installment lending, new accounts, and operations (Bancfirst & First United).

Represented my employer in over 1000 small claims cases and 100+ bankruptcy cases. Prepared all legal documents and successfully tracked legal deadlines (Bancfirst).

Detail oriented. Reviewed an average of 350 contracts per month for compliance issues with an annual error rate of 0.01% (SCI).

Excellent communication skills, including written and verbal. Successfully trained and coached over 50 staff members including loan processors, loan officers, collectors, new account representatives, and tellers.

EDUCATION

Major: Accounting & Finance

Bachelor of Business Administration: University of Oklahoma, Norman.

Relevant courses included the following: Business Law, Accounting.

EXPERIENCE

Office Manager (Oct. 2004-present)

Service Corporation International Shawnee, Ok

Reviewed all contracts and supporting documents to ensure the location’s compliance

with applicable state and federal laws and regulations. Prepared and presented training to

staff on compliance issues with a focus on SoX (Sarbanes-Oxley) and FTC compliance.

Provided assistance to management and staff in relation to compliance issue and questions.

Title Clerk (Nov. 2003- Oct. 2004)

Choice Title Shawnee, Ok

Eliminated a 12 month backlog of title exceptions in less than 4 months by working closely with attorneys, bankers, and researching land title records independently. Typed attorney’s title opinions and complicated legal descriptions with precision. Ensured all loan closing documents were present and completed accurately and within set guidelines. Obtained or corrected omitted documentation (flood certificate, mortgage releases, quit claim etc.).

Branch Manager /Vice President (Sept. 2000- Sept. 2003)

First United Bank Shawnee, Ok

Processed all types of loan applications from initial application through closing. Supervised teller and new account area. Complete responsibility for entire branch. Updated and trained personnel on policies and regulations. Able to work well under pressure and handle multiple tasks.

Collector/Lender (July 1993- Aug. 2000)

BancFirst Shawnee, Ok

Promoted from teller to collector, to lender in 18 months. Administered a loan portfolio in excess of $10,000,000.00 Controlled collateral area. Reviewed loan documentation.

TRAINING

Licensed Real Estate Agent (2003-2005). Certified in Microsoft Excel, PowerPoint, Word, Outlook, and Microsoft Works. Quick to master new skills.

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