Customer Service Assistant

JENNIFER WHITFIELD

Smyrna, GA *****

H: 470-***-****

C: 301-***-****

*********************@*****.***

EDUCATION

Kennesaw State University

Graduated in December 2010 with a B.S. Degree in Business Administration

EXPERIENCE

Regions Bank Feb 2009 - Sept 2010

Teller Supervisor

Trained tellers

Prepared schedules for tellers

Responsible for balancing teller cash drawers

Responsible for receiving and distributing money, receiving loan payments, exchanging foreign currency and others

Responsible for all financial transactions in the bank

Responsible for maintaining good rapport with the customers and tellers

Georgia’s Own Credit Union April 2007 - May 2008

Bank Teller

Responsible for receiving and distributing money, receiving loan payments, exchanging foreign currency and others

Responsible for all financial transactions in the bank

Responsible for maintaining good rapport with the customers

Department of Social Services February 2005 - March 2005

Clerical Unit

Responsible for filing and photocopying files

Responsible for researching various file numbers

Responsible for answering phones

Responsible for providing good customer service to others

Arthritis Foundation-Volunteer Summer Position (2000 and 2001)

Office Assistant

Responsible for filing and photocopying files

Responsible for stuffing envelopes

Assisted with preparation of various activities (10K walks; informational events, expos etc.)

Responsible for answering phones

Responsible for providing good customer service to others

TECHNICAL SKILLS

Microsoft Office Suites: Word, Excel, PowerPoint, Access

ADMINISTRATIVE SKILLS

Excellent oral and written communication

Outstanding organizational skills

Excellent analytical skills

Extraordinary customer service skills

REFERENCES AVAILABLE UPON REQUEST

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