Project Manager

Sarah A. Sherman

**** ***** ***** • Philadelphia Pennsylvania 19111

267-***-**** • ************@*****.***

Qualifications

Customer service professional offering more than 10 years of diversified experience.

Excellent communication and problem-solving skills.

Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Take great satisfaction and pride in seeing results and positive impact on the customer/client.

Self-starter, flexible, independent, organized and punctual.

Cooperative, polite and hardworking.

Employment Experience

Emergency Medical Technician (EMT) 2006 – present

American Life Ambulance 2009 – present

Art of Life 2006 – 2009

transported patients to appointments

responsible for patients well being while in my care

communicated with patients, families and facilities

handled tasks in an emergency setting

Server/Bartender 1997 – present

MikeJohnny’s Sports Bar 2008 – present

Chart House 2002 – 2006

handled various cash and credit transactions

communicated with patrons to get food and drink orders

answered customer questions

Independent Contractor

Kirby Vacuum Company 2001 – 2003

sold Kirby vacuum cleaners

performed secretarial duties

developed customer base

performed data entry

achieved customer service

Education

Star Technical Institute 2006

Emergency Medical Technician Certification

Virginia Intermont College 1997 – 1999

Equine Studies and Physical Education

Skills

• Customer Service

• Cash Handling

• Data Entry

• Positive and friendly attitude

• Meticulous habit of keeping track of the transactions

References

available upon request

Contact this candidate