Event Consultant
Resume:
Cassandra Rosario
New York, Ny, 10029
Phone: 347-***-****
Email: *******@*****.***
OBJECTIVE: To obtain a Full Time position in a challenging environment where my leadership, event planning, customer service and organizational skills can be utilized to positively impact a company seeking impact players
Summary of Experience:
• Customer Service • Event Planning • Proposal Creation • Relationship Management
• Reservations Management • Business Development • Marketing Plan Design • Cash Management
Professional Experience:
Salsa Catering and Special Events, Bronx, NY June 2011 – Present
Off-Site Event Consultant
• Maintained and increased the sales volume of assigned accounts and territories
• Responsible for business development and the key representative at revenue opportunity functions; also responsible for following up with past clients and actively promoting the services of the company.
• Implemented customized marketing and promotional programs as on a case by case basis per business venture
• Responsible for closing customer complaints in accordance with company policy to ensure client satisfaction.
• Recommended three additional revenue streams to increase revenue for the company.
• Responsible for promotional team
• Responsible for coordinating with all company personnel, event planners, productions staff, marketing,
Sales department and other key divisions regarding the execution of catering events and programs.
• Tasked to call all client leads interested in the company’s services, or discuss additional business opportunity.
Recreational Facilities at the Rochester Institute of Technology, Rochester, New York March 2010 – May 2011
Recreation Attendant
• Responsible for daily up-keep of patron equipment, reservation management and efficient handling of patron ID’s
• Managed daily procedures to minimize patron equipment loss
• Managed and created guest passes that generated additional revenue to the recreational facility
• Responsible for customer service activity to ensure all patrons have the appropriate access or usage rights
Salsa Catering and Special Events, Bronx, NY June 2010 – September 2010
Co-op: Assistant Event Planner/ Executive Assistant to the President/CEO of the Co.
• Provided executive support insuring key deliverable and action items were scheduled for maximum productivity
• Responsible for taking leads for events and nurturing the relationship with potential clients
• Managed lead generations for special events that yielded a revenue range of $800 to $5000 per event
• Created proposals for surrounding schools and universities that brought new business to the company
• Designed floor plans and was responsible for event set up and breakdown
• Facilitated and set up forms for accurate equipment inventory eliminating inventory loss and tracking errors
• Responsible for researching dynamic business needs, regulated processes and presented findings to CEO
Mosaic University Junction, Rochester, New York September 2009 – October 2009
Campus Ambassador
• Acted as the business liaison between University Junction and the Rochester Institute of Technology
• Tracked all weekly marketing activity and reporting to leadership weekly
• Developed a marketing plan to promote and launch the website universityjunction.com
Piatto D’ Oro, New York, New York June 2008 – August 2008
Hospitality Co-op
• Performed all Maître-d activities required to enhance the customer experience
• Conducted and managed catered orders and responsible for cash management
• Created reservations for large parties yielding more than $1000 per month
Education:
Rochester Institute of Technology, Rochester, NY
Bachelors of Science in Hospitality and Service Management May 2011
Minor in Communications: Advertising and Public Relations
Affiliations:
• Lead Founder of National Society of Minorities in Hospitality (RIT Chapter) 2010-Present
• Delta Sigma Theta Sorority, Incorporated 2008 – Present
• National Society of Black Engineers 2007-2008
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