Project Manager Management

A well organized and detail oriented computer professional with twelve years of technical proficiency in all aspects of computer operations, engineering, operation systems, applications support and project management. Established record of proficiency, creativity, leadership, organizational, and problem-solving know-how. A reliable proactive individual with passion for technology who enjoys learning new systems and technologies.

CORE COMPETENCIES:

• Build, Install, Configuration • System and Application Support

• Troubleshooting & Problem Resolution • Network Architecture & Load Balance

• Client Relationship Management • Technical Documentation & Project Management

• Full Lifecycle Project Management / Cost Control / Budgeting • Resource Allocation

PROFESSIONAL EXPERIENCE

DEUTSCHE BANK, PARSIPPANY, NJ 04/2012 – 6/2012

Technical Project Manager

• Develop design, process, and implementation documentation for client in support of portal and migration to the new infrastructure.

• Directed a high-performance team of offshore consultants. Oversaw all aspects of cost and time estimation, budgeting, statements of work, project planning and scheduling, status reporting and client management of web-based applications

• Develop and Maintain procedures and policies around all aspect of server support & implementation, including evaluation of existing practices, documentation, and training.

• Prepare and presented delivery of global project strategy, goals, priorities and long-term project plan to senior management.

THOMSON REUTERS AMERICA, Nutley, NJ 06/2007 – 02/2012

Project Manager / System Engineer

Day to day responsibilities range from capacity planning, change management, implementation, builds, installations, configurations, problem management, project management and collaborating with 1st level Operations, Service Managers, Project Managers and Process Managers to effectively achieve Global Operations targets and goals. Technical expertise in implementation work such as best practice builds and configurations, additionally liaise with development to make recommendations on changes/projects/architecture. Project manager for Disaster Recovery site build, Business Intelligence, Alerts and Web-Server Getaway for CP project infrastructure being responsible for over 300 servers split between production and pre-production farms.

• Lead Project Manager for the Systems Engineering team acting as the infrastructure coordinator between the networking, datacenter, operations, engineers, business and management teams. Guided engineering managers on the project management processes and ensured they were clear on the phased deliverables.

• Created comprehensive project plans, RAID logs, scope and communication plans, detailed resource estimates and implementation timelines for Disaster Recovery site. Responsible for creation of the process and ongoing oversight of technical implementation lifecycle including client and internal technical escalations, technical requirements specifications, vendor proposal review, system analysis, and migration readiness.

• Led full lifecycle Collateral projects for the enhancement, expansion, and upgrade of legacy infrastructure and applications used for various Market data and data feed over MPLS and IDCN network. Work with regional and global vendor to conducted process and business analysis to complete business case and functionality of the application.

• Worked with vendors and company management to provide the best mix of support using in-house, public-domain, and vendor supplied support with the goal of providing the best open source support in an enterprise environment for the most reasonable cost

• Organize and facilitate project meetings and assign tasks to technical resources. Determine the project time line to build and maintain associated project plans

• Install, setup, configure, manage and maintaining Solaris OS 9 and 10 on x86 and Sparc for mission critical financial application such as Securities, Fixed Income, Price History, Equities, Money Market, Future and Reference data and Market Data

• Performed installation, build, configuration of 100 new windows servers that included but not limited to Web servers, SQL Servers, Application servers in various hardware platform IBM Blades HS21, LS41, HPBlades 460, 685 and HP DL 360, 585, 785s.

• Administration and Implementation of windows 2008/ windows 2003 / windows 2000 and SQL server 2005 /2003 64-bit on over 200 servers. Performed procedures such as backup, restores, cluster fail-over testing, network load balancing testing and participated in disaster recovery planning and testing

• Work with a global team to build GMI infrastructure to monitor CPU, memory, disk space, and NIC for entire Reuters infrastructure globally. Use of Tivoli Provision Management (TPM) for software package releases, MS services packs and Hot Fixes.

• Designed, deployed, and maintain SPT (Server Provisioning Tool) to remotely build and maintain Windows and UNIX servers using Rsync TCP 873

• Configure IBM Chassis Advance Management Module for entire common platform projects. Used IBM Director for management

• Utilize MS SharePoint to manage documents and record management. Produced and maintained operational documentation such as run books, release plans, work instructions, service recovery plans and service response notifications.

• Knowledge in ITIL processes – incident / problem management, change management, release management etc

TD AMERITRADE, JERSEY CITY, NJ 1/2006 – 05/2007

TD WATERHOUSE INVESTOR SERVICES, Jersey City, NJ 2/2000 – 1/2006

Systems Administrator/ Project Lead

• Responsible for managing global Trading System and related application operations, working with local and remote systems engineers, and helping to guide expansion of TD Ameritrade (previously TD Waterhouse) Commodities and Derivatives market-making operations.

• Excellent Experience in system (UNIX, Windows 2000/2003) and application support including strong understanding of IIS, TCP/IP, market data components such as S&P, Thomson, DTN and ADP, and web technologies such as HTTP, SSL, HTML and WAP

• Strong understanding of UNIX, Windows 2000/2003, Microsoft SQL, SMS, DSView, backup software, MS Exchange

• Responsible for upgrades, installations, configurations, application deployment, patch management, and maintenance of UNIX servers and workstations, Windows NT/2000 in support of business production/processing requirements

• Perform systems development lifecycle management for Equities Program Trading, which includes budgeting, resource management, document creation and maintenance, integration testing, and post project review

• Planned and monitored schedules, progress, quality and timely deliverables of each project for the release using MS Project and Excel spreadsheets

• Assigned, prioritized and balanced the workload to meet the deadline and to minimize overtime

• Project leader for the new systems addition to the network that included install, patch, secure, configure and maintain several dozen UNIX servers

• Perform backups and restores on SUN Solaris 2.6, Windows 2000 Servers using Netbackup.

• Monitoring performance (Sitescope, EMS), stress and load tests, and tunes for increased performance.

• Use various networking tools such as ssh, telnet, rlogin, remsh, rcp, ftp and ping to monitor and maintain networked systems

• Identified, troubleshoot, solve software, hardware and network service outages and other problems

• Provided supervision, training and mentoring for junior System Administrators

Key Achievements:

Reduced operating costs by 30% through production server consolidation.

Increased department productivity through creation / automation of various scripts.

Lead project manager for the relocation of Voice trading applications from a DR data center to new secondary live data center. The scope included interfacing with technology groups and business units to successfully move and test applications after move.

Implemented key project production rollouts to deliver user-friendly Website and IVRs phone system navigation.

Achieved goals through effective leadership, attention to detail, excellent problem resolution, and team development.

AT&T Solutions/IBM June 98-Sept 99 (In June 99- outsourced to IBM)

UNIX System Administration

• Administered a network of over 300 servers and 1400 hosts, including SUN workstations and HP 3000 servers

• Provided 24 hour technical support for UNIX based applications used by 24,000+ customers service representatives nationwide

• Systems administration for a heterogeneous client/server environment of NCR-UNIX, Solaris, HP-Unix, and Windows

• Ensured the system availability to all users, monitoring the database and servers status, setup an access to the system for all the users

• Providing support for Windows NT 4.

• Running shell scripts to test output and process

• Participated in the test plan development and testing of a major internal tool used for change management

• Analyzed reported test problems; determine cause, design/implement the solution

• Utilized Oracle 8.0, TCP/IP in a Sun/HP Unix environment with Windows 95/98

TECHNICAL PROFICIENCIES

Hardware

Sun Ultra Sparc, Enterprise, Sun Midrange servers, IBM Chassis, Blades HS21, LS41, HP C7000 chassis, HP Blades 460 and 685, HP Proliant DL 380, 385, 580, 585 and 785 servers, Periphonics IVR systems, Familiar with PCI, EISA, ISA, Compaq SMART Array Controllers, e-pro IntelliStation & power series, SCSI base platter jukeboxes and Tape Readers

Platforms: Windows 2008/ 2003 / 2000/XP Servers/NT 4.0/98/95, Sun Solaris 8,9,10

OS Applications:

SSH Secure Shell, IIS, SQL Server 2005, Smart InCharge 6.0, TCP/IP, FTP, Connect:Direct (NDM),Terminal Server, Microsoft SMS, HTTP, SSL, DHCP, DNS, WINS, Webspheres MQ Series 5.2, DSView, TeleReach, IBM Director, CSM (Cisco System Management), CISCO LD. Tivoli, Sitescope, MS office Project/Visio, TPM, RDMS, Informatica, VMWare, MS SharePoint

Programming Vi editor, C shell, MS SQL, Periphonics peripro, korn shell, perl, bourne shell

PROFESSIONAL DEVELOPMENT

Thomson Reuters New York, NY

ITIL, IBM Blade Center Technology, HP Blade Technology

Windows 2008 Administration, Project Management and Leadership skill

Sun Microsystems, NJ

Solaris 10 system Administration ~ System Security

Perl Programming

EDUCATION

New Jersey Institute of Technology, Newark, NJ

BS in Computer Science, Minor in Statistics (6/98)

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