Russell H. Stoeckel

**** ***** **** **. *, Cottage Grove, MN 55016

jq3rvt@r.postjobfree.com

h: 651-***-****

c: 651-***-****

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OBJECTIVE

To contribute to your organizations success through managerial and people skills.

PROFESSIONAL SUMMARY

Goal oriented Manager with 20+ years experience varying from the Medical field to the Restaurant business with successes in sales, marketing and customer satisfaction. Steadfast in building new business, customer loyalty, and building community relationships. Instrumental in coaching and leading staff to achieve and surpass given goals.

Key strengths and competencies:

· Customer Satisfaction · Recruiting, Staffing and Training

· Budgeting / P&L Management · Sales Development

· Team Leadership · Community Relations

· Performance improvement · Policy / Procedure Development

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PROFESSIONAL EXPERIENCE

Electroencephalograph Technologist

HealthEast, St. Paul, MN

2008 - Present

Responsible for all technical testing and procedures within a Neurophysiology laboratory.

General Manager

Timber Lodge Steakhouse, W. St. Paul, MN

2002 - 2008

Oversaw all operations of a $1.5 million a year restaurant which included controlling budget with a weekly Profit & loss, negotiations with vendors, and hiring and training of employees, marketing, invoicing, customer service, and the motivation of the team to hit goals in short and long term.

Achievements:

· Instrumental in staff hiring, and setting high standards in training resulting in an increase of revenue by 6% over previous year.

· Developed customer loyalty with service improvements that brought 3400 more guests in 6 months compared to previous year.

· Participated in community fundraising to increase strong relationships throughout the community.

Operations Manager

Jillian’s Entertainment

1998 - 2002

Managed all aspects of a $5 million dollar a year restaurant with 80 employees. Responsible for hiring / training of staff, marketing, all cash handling, and customer satisfaction. Performance and monitoring of weekly inventories.

Achievements:

· Implemented “NTN Game Night” raising sales by 50%.

· Marketed to diverse groups within the community and increased sales by 35%.

· Recognized as “Manager of the Year” for raising sales.

Technical Director of Neurophysiology

Veterans Affairs Medical Center

1990 - 1999

Responsible for all technical testing and procedures within a Neurophysiology laboratory. Purchasing of Capital equipment. Developed and managed annual budget and expenses, writing of all testing and employee procedure manuals, training of Physicians and medical staff.

Achievements:

· Implemented Digital Operating Room procedures resulting in better patient care and decreasing mortality rate.

· Development of neurological testing procedures to monitor patients conditions to help with diagnosis.

· Received high rankings when given performance evaluations.

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EDUCATION

Anoka-Ramsey Technical College, Anoka, MN

Electrophysiology Technology - Certificate

Courses included Neurophysiology, Science, and Math.

Awards - Student of the Year

PROFESSIONAL AFFILATION

Member of American Society of Electrophysiology Technologists

1984 –1999

Food Manager Certificate - State of MN

2006 - 2009

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