Julie Tritch

Greenwood, IN. *****

jq0f9l@r.postjobfree.com 260-***-****

Let’s Go and See Where the Problems are…

Obtain a challenging career utilizing leadership qualities coupled with teachings of W. Edwards Deming for Lean Processes, Quality Control and Improvement, in the areas of: Personnel, Operations Management, Scheduling, and Order Coordination with thoughtful attention to detail and strong business ethics.

Key Strengths include:

• Lean Manufacturing

• Mentoring/Coaching

• Staff Training and Development

• Project Management

Education

Purdue University, West Lafayette, IN

Bachelor of Science, Organizational Leadership and Supervision

Minor: Sociology

Certified, Entrepreneurship and Innovation

Krannert Business School

Leadership Experience

Cummins – Filtration Division September 2011 – August 2012

Team Leader

• Proactively meeting customer requirements and helping the teams achieve continuous improvements in the areas of Safety, Quality and On-Time Delivery.

• Championing effective communication to the department which provides direction and leadership on a daily basis.

• Assisting in the implementation of lean initiatives throughout designated work area.

• Managing people resources with production needs and assigning work for 23 direct employees and five indirect, two material handlers and three maintenance personnel.

Other Professional Experience

Sallie Mae September 2009 – February 2011 Account Manager

• Account management including granting forbearances and issuing deferments to bring customer accounts current.

• Payment plan setups bringing accounts current.

• Customer correspondence to update demographics as required by the Department of Education.

Information Technology at Purdue (ITaP) October 2009 - July 2010

Customer Service Representative

• Customer correspondence with Purdue University faculty, staff and students involving career account access.

• Assignment set ups and problem resolution during campus visits.

• Freshman enrollment and career account setups.