LMT

Neesha Duncan

***** * ******* **

Aurora, CO ***13

***/***-****

Objective: To secure a position with a great company that will utilize my skills and allow me to grow.

Experience:

Swedish and Deep Tissue Massage

Reflexology

Body wraps

Proper draping and professional ethics

Customer service (in/outbound calls) for health insurance

Resolved patient and provider complaints within timely guidelines

Accurate data entry and 10 key (by touch)

Successfully handled multi-tasked assignments under constraint and minimal supervision

Experienced in medical front desk procedures and clerical duties

Registered patient information after clinics for dictation

Work History:

10/07-2/08 Midwest Professional Staffing (Des Moines, IA.)

Front desk and Outreach Clinics Coordinator

4/07-7/07 WellDyneRx (Centennial, CO.)

Customer Service Representative (Temp)

7/05-10/06 Colorado Access (Denver, CO.)

Customer Service Representative

3/01-9/03 Colorado Access (Denver, CO.)

Customer Rep (promoted to ) Customer Satisfaction Coordinator

Education:

La’James International College

Licensed Massage Therapist

Community College of Denver

Med. Billing/Coding, Gen. Medical Terminology, Med. Filing, Med. Manager and

Managed Care

Herbert Hoover High School

Diploma

References available upon request

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