Customer Service Sales

Emmanuel Sodeinde

**** ****** ****,

Union, NJ **083,

Home#- 908-***-****, Cell#-973-***-****

Email- ********@*****.***

Objectives:

Customer service management where my experience can be utilized to improve customer satisfaction.

To obtain a position that will enable me to use my strong organization skills,

educational background, and other abilities to work well with people.

My overall goal is to Succeed in any field.

Experience:

Barista, Nordstrom. Inc

Nov ‘11 - April ‘12

* Taking full responsibility to learn all aspects of the barista position

*Contributes to store profitability

*Maintains Quality store operations

*Provides quality beverages consistently for all customers

*Develops enthusiastically satisfied customers all of the time.

Restaurant Crew Member, Dun kin' donuts

Feb '11 - Nov '11

* Ensure that every guest is satisfied and pleased with their experience

* Consistently serve quality food and beverages to every customer. * Participate in the team effort to make sure that guests are served as quickly as possible.

* Cashier

* Provide both in-person and on phone customer service.

Sales/Merchandise Associate, Home Goods.

Aug‘10-Feb‘11

* Extensive work with visual standards and merchandising high-ticket items.

* Working in the areas of merchandise presentation, processing, and fitting room.

* Provide customer service in fast-paced sales atmosphere. * Maintains housekeeping standards of area and Cashier.

*Ware house duties.

Layout and design personnel, Essex County College.

Jan ‘10-Jan‘11

* Layout of the school’s student newspaper.

* Research and Resource of articles.

* Book keeping and computer Maintaining.

* Call center

Education:

Civil Engineering -A.A.S. Expected graduation date-DEC 2012,

Cumulative G.P.A 3.57 (on a scale of 4.0)

Essex County College, Newark, NJ 07102.

Personal Qualifications:

Effective communication and verbal skills

Teamwork skills.

Positive and Goal oriented.

Computer and technical literacy.

Optimistic about the future and inspired to be successful.

Positive attitude and energy.

Adaptability and flexibility.

Contact this candidate