Multi talented individual

Location:

Salary:

open

Posted:

May 21, 2008

Elizabeth Diane Lamas

**********@***.***

Objective

To obtain a position where I can utilize my computer and clerical skills.

Professional Skills

• Microsoft Office

• Microsoft Windows

• Quicken

• Quickbooks

• Accounts Payable

• Accounts Receivable

• Payroll

• Office Procedures

• Purchasing

• Cash Register

• Filing

• 10 Key

• Telephone Skills

• Customer Service Skills

• Management Skills

• Merchandising Skills

• Display Skills

Education Graduated High School in Beaumont TX 1971

Secretarial Automation Course, Chenier Business College in Beaumont TX 1972

Employment Skills • Ability to work in a fast-paced atmosphere

• Excellent customer relations skills and gained customer rapport

• Resolved customers complaints diplomatically on as-needed basis

• Ability to track daily sales and account for cash, checks and credit cards

• Ability to make decisions with no supervision within company guidlines

• Motivated and supervised 9 employees on daily basis

• Maintained all record-keeping procedures

• Delegated responsibilities to employees to meet company’s expectations

• Ability to hire and schedule employees

Employment History

Office Manager, Lingerie Etc, Houston, TX 04/98 to 04/08

Floral Manager, Kroger Food Stores, Houston, TX 02/96 to 01/97