Customer Service Manager

Donald Jackson

***** *.*. ****. ****** - Coral Springs, FL 33065

******@***.*** - 954-***-****

To secure a position that will allow me to apply my technical

knowledge and Manageral skills, with the potential for advancement.

My many years of experience in the electronics industry will

be a asset to your organization.

Work Experience

ELECTRONIC TECHNICIAN

Zurvahn LLC - Coconut Creek, FL

November 2005 to July 2012

RESPONSIBILITIES: TEST, TROUBLESHOOT THE VARIOUS PCB PRODUCTS

Sales/Technical support/Customer Service

Quality Copy Inc - Coral Springs, FL

March 1993 to November 2005

Responsibilities include sales of parts for the following:

Computers-IBM, Compaq, Toshiba, Hewlett Packard, and

Notebooks. Copy machines-Cannon and Sharp.

Technical support

The Answer Group - North Lauderdale FL.

October 2001 to April 2002

Gateway computer Support

Service Manager/Customer Service

Hi-Tech Computer Services Inc - Fort Lauderdale, FL

August 1990 to November 1992

My responsibilities included technical support for Hi-Tech.

Testing computer products, novell, depot & field services.

Manufacturing Operations Manager

Varityper Inc - East Hanover, NJ

August 1973 to October 1988

07936

Positions: Listed below

Manufacturing Operations Manager

Varityper Inc.,

1983 to 1988

(Responsibilities include: PCB Assemble & Test, Final Test finish Product, Harness Assemble, Field Returns/Remanufacturing Department.)

Supervisor printed circuit board Test

Varityper Inc

1976 to 1983

Electronic Technician repair manufacturing

Varityper Inc.,

1973 to 1976

Education

Diploma in Electronic Engineering Technology (Did not Graduate)

Fairleigh Dickenson University - Reaneck, N.J. 07652

1985 to 1987

Diploma in Electronics Technology/Computer science

Metropolitan Technical Institute - Fairfield, NJ 07512

1970 to 1972

Diploma in General

Holmwood Technical High School - Christiana, Jamaica W.I.

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