Customer Service, Management

ALISSA A. GRAY

KING OF PRUSSIA, PA. *****

PHONE 610-***-**** – 484-***-**** | E-MAIL: *******@***.***

OBJECTIVE

Enthusiastic, hard-working female seeks employment with a company that has hands-on-training, advancement opportunities, as well as competitive pay.

Salary Range

Negotiable

EDUCATION

Roxborough High School | Philadelphia PA - 1996 Graduate

WORK EXPERIENCE

INK Graphic Design - San Jose, Costa Rica

November 2009 - March 2012

(506-****-**** - Gerardo Young

Position: Secretary and Personal Assistant

Details: Scheduled appointments, answered phones, managed both US & UK based accounts, ran errands, assisted with banner placement & measurements, assisted in the recruitment of both clientele & staff. Etc.

Reason for leaving: Relocated back to the US.

North State Storage - Morrisville NC

October 2005 - October 2009

Supervisor - Mark Burgeson

Position: Facility Manager

Details: Managed a 133,293 sq. ft. storage facility that specialized in both climate and non-climate units. We also provided an ample sized garage lot for vehicles, rv’s, boats & small tractors. Some of my other responsibilities as a Manager included the following: Daily and EOM reports, merchandise ordering & restock, collection calls, record filing, renewal of lease agreements, auction procedures, SITE Link training, advertisement & marketing, property maintenance, security watch and staff management. Also, when requested I would fill in for other property managers (other locations) due to sickness, vacation, etc.

Reason for leaving: Laid Off. At the time the company decided to lay-off quite a few people from upper and lower management; including my supervisor.

The Avenue - Philadelphia PA

May 2004 - August 2005

Manager - Erica White

Position: Cashier / Sales Assistant

Details: Assisting customers with their purchasing needs, unloading shipment, assisting management w/clothing displays and restock, running register and keeping a clean, presentable store front.

Reason for leaving: Moved out of the state.

Wawa Foods -Philadelphia PA

October 2003 - March 2004

Manager - Diana

Position: Cashier and Deli Prep

Details: Running register, assisting customers with their purchases, stocking shelves, preparing food and prep for the next shift, all while maintaining a clean work environment.

Reason for leaving: Moved to another area of PA

Unique Care - Bensalem PA

October 1998 - May 2003

Manager - Helen Stock

Position: Home Health Care Aide

Details: Assisting clients with basic everyday needs; such as personal hygiene, housekeeping, meal preparation, light shopping etc.

Reason for leaving: As much as I enjoyed this job, the constant traveling and sickness of my elderly clients finally took a toll on me. I thoroughly enjoyed the experience but was seeking something different.

Seventy7 Boutique - San Jose, Costa Rica

October 2007 - Present

Self Employed *

Position: Jewelry Designer

Details: While living in NC I began to create & sell o.o.a.k jewelry. For the last few years my main business has been located in Costa Rica. In the beginning I sold via internet & locally within the states of North Carolina & Pennsylvania. Once I moved to Costa Rica, I no longer sold via internet due to shipping costs & duty fees. I instead opened a small shop called Seventy7 Boutique & sold solely in the country of Costa Rica. Now that I am back in the States, I am looking forward to starting a brand new venture & hopefully one day make a name for myself.

ADDITIONAL INFORMATION

I would describe my ideal company as being hands-on. I would like to work with a company that takes pride in their employees. Showing them, that with hard-work and dedication there are rewards. Upper advancement opportunities and competitive wages are very important.

SKILLS

• Typing Speed: 55 WPM

• Software: SITElink, MS Office, POS Radiant,

PERSONAL SKILLS

• I communicate well with both staff and customers

• I try my best to have a positive attitude in all situations

• I am a Team Player & will always lend a helping hand

• I am detail oriented and pride myself on my organizational skills

Contact this candidate