Project Management

Harbrinder (HARRY) Dhillon

*** ******* *****, ***** ***, WI 54302

Cell: 248-***-****, ***********@*******.***

OBJECTIVE:

To apply my technology skills set to a fresh challenge in the most up-to-date & dynamic project management situations.

Skills:

• More than 8 years of information technology and management experience with diverse industries, including service and high-tech environments utilizing project management methodologies, planning, scheduling methods, and tools.

• Excellent in managing, mentoring, and coaching team members

• Expert in information systems technology, project planning, strategic planning, systems analysis and troubleshooting, quality control, scheduling and planning, and tracking of results.

• Highly knowledgeable in SDLC methodologies “Agile, Waterfall, RUP, Iterative, XP, V-Model, Scrum and others and SDLC for software development process activities like gather requirements, planning, implementation, testing, documentation, deployment and maintenance. Technical skills include MS Project, Excel, PowerPoint, Word, Visio, ASP, ASP.Net, VB.Net, Java, VBScript, SQL, XML, PL-SQL Oracle, various scripting languages, Web Development Tools.

• Excel at creating and implementing technical and operational plans and strategies. Strong communication, presentation, analytical and problem solving skills.

WORK EXPERIENCE:

Sr. Programmer /Analysts 03/2008 - Present

Pitney Bowes Management Services, Madison Heights, Michigan

• Responsible for managing the execution process of Medical insurance projects, managing resources, creating project charters with specific and measurable goals, driving schedules, identifying risks and developing migration plans.

• Working with Project Managers & Business Analysts to understand client needs to choose and prioritize work best aligned with its priorities and then ensuring sufficient resource allocation for their successful execution.

• Provided end-to-end project and release management for multiple simultaneous initiatives as they progress from idea, to defined Application System, through development, test and ultimately deployment into production and transition into sustainment. Created and maintained project and quality assurance plans.

• Work directly with customers on ACS Project to resolve there online insurance application needs & build robust application which was more user-friendly and full filled there customer and insurance agent needs using Java, Business Document, Dialogue.

• Implement e-business-based intranet applications for ResCap reconcile reporting process for management using ASP, VBScript, Java scripting, HTML, HTM, DHTML, ADO, SQL.

• Upgrading technologies using to the latest, ASP.NET, C#, XML Web Services, and SQL Server.

General Manager 06/2003 – 09/2007

First Class Valet, Inc.; Troy, Michigan

• Built Management teams from the ground up for multiple locations. Recruited top-notch Valet supervisors in very competitive Valet Parking market. Built a culture promoting customer excellence, continuous learning, teamwork and individual initiative and creativity. Providing employee development, coaching, mentoring and team building.

• Worked with clients directly to understand their valet parking needs to choose and prioritize work best aligned with its priorities and then ensuring sufficient resource are provided.

• Developed and implemented corporate-wide e-commerce strategy to utilize Internet as tool to sell, service and inform, turning online browsers into buyers.

• Worked with client management and personnel to establish realistic processes that led to increased productivity and efficiency.

Consultant / Technical Manager 11/2000 – 06/ 2003

Management Recruiters of Saginaw; Saginaw, Michigan

• Developed a new project/workflow management system (IPMS) as a PM tool to manage SID projects.

• Created an effective workflow for MRISaginaw business unit and applied it through IPMS which reduced the cost of technical assessment and recruiting cost and time by 30%

• Established a new web enterprise solutions business unit; built and hired professionals

• Developed web applications in HTML, HTM, DHTML, Visual Studio, ASP, VBScript, JavaScript, SQL, ADO, IIS, ODBC, SDLC and OO to establish our presence on the World Wide Web.

Consultant / Programmer 06/ 2000 – 11/2000

Access Technology Service, Ann Arbor, MI 48104

• Developed full project life cycles for Virtual Reality Tour software for residential Realtor™ offices using ASP, Java, SQL Server, VBScript, JavaScript, HTML and IIS server.

• Implemented and designed company’s financial reports system on secure Intranet system as per management needs.

• Guide all team members through full product lifecycles and provide technical guidance and assistance as needed. Managed scope, effort / cost, schedule, and quality, while continuously identifying and mitigating underlying risks.

Consultant/Developer 02/ 2000 – 05/2000

Awecomm Technology LLC, Southfield, MI 48076

• Developed web applications to create automated database system in HTML, COM, DHTML, Visual Studio, ADO, IIS, ODBC, SDLC, and OO.

• Created Forms using HTML, ASP and JavaScript for the automated reports and online username and passwords for NT using IIS 4.0.

• Created Script for automated web Virtual Directories using ASP, SQL server and IIS

• Helped in designing and planning for the hosting full project life cycle (PLM).

EDUCATION:

Bachelor’s Degree in Management 2011

Walsh College – Troy, Michigan

Associates Degree in Computer Information Systems 2000

Oakland Community College – Auburn Hills, Michigan

SAP R/3 Training Oct. 1998 – Jan 1999

Integrated Information Services – Troy, Michigan

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