Customer Service Sales

MICHAEL BEKOE

**** ***** **** ***. *-** Philadelphia, PA 19114

Phone: 215-***-**** - Cell: 917-***-****

Email Address: *************@*****.***

Detail Oriented Customer Service Representative

OBJECTIVE: To obtain position in the industry to utilize my knowledge and skills to prepare myself for a better future.

CAREER HIGHLIGHTS:

• Responsibilities include:

• Have more than seven years of customer service experience.

• Reliable, honest and conscientious outstanding record of attendant.

• Flexible with working hours, dependable and goal oriented.

• Excellent organization, communication, decision making and problem solving skills.

• Able to perform multi-tasks and work well under pressure with supervision.

• Quick learner, hard working and superior Math skills.

• Proficiency in Microsoft Windows and Microsoft Office.

• Intermediate knowledge in hardware and networking, with particular emphasis on wireless networking.

EXPERIENCE:

Tommy Hilfiger Retail. (Franklin Mills Mall, PhiIa.Pa) [September 2006-2009]

LEAD ASSOCIATE / SUPERVISOR.

• Perform duties as a cashier

• Checking out customer orders

• Store inventory

• Maintaining good customer service

Telemarketing Agent, Vedanta (Royal Bank Corporation) [May 2008 – Aug 2008]

• Activation of credit cards and selling insurance policy.

• Resolving customer concerns and queries.

• Achieving higher sales targets.

• Work under heavy call volume and pressure.

• Customer satisfaction to maximize sales and company’s goodwill.

Dave and Co. Retail store New York. [May 2006 – Jul 2006]

• Perform duties as a cashier

• Checking out customer orders

• Store inventory

• Receive and execute customer’s orders.

• Receiving and cashing drive thru orders.

• Performed counter cleaning, refilling of products, and filling in product throw sheet.

• Measuring and recording of temperatures on hourly basis.

ARIA HEALTH, KNIGHT ROAD[ 2011

TEMPLE JEANES HOSPITAL

Student Radiology Technologist.

• Great knowledge of relevant regulations and policies, and ability to accurately interpret and apply these to work performance.

• Deep knowledge of test methods and instrument use.

• Excellent ability to keep accurate and precise records related to services.

• Sound ability to communicate effectively with public health staff, patients and other members of the public.

• Remarkable skills in the use and maintenance of radiographic equipment.

• Profound skill in patient positioning for radiography and in producing high-quality images.

• Maintenance of good patient care service.

EDUCATION:

• Okuapemman high School. (Ghana) (Diploma.)

• Community College Of Philadelphia. ( Graduated 2011)

• St. Christopher’s School of Radiology.(Graduate 2012)

DEGREE.

• ASSOCIATES IN ARTS

• CPR CERTIFIED

• CERTIFIED RT ( in 2012)

REFERNCES: Available upon request

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